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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,5

en fonction de 763 avis
89%
Recommander cet établissement

Ratings Breakdown

763avis

  • 5 Étoiles
    532
  • 4 Étoiles
    131
  • 3 Étoiles
    42
  • 2 Étoiles
    30
  • 1 Étoiles
    28

Won’t go back

By

août 02, 2022

Generally a nice place to stay but they don’t believe in preventative maintenance which is probably due to ability to hire and lack of proper staffing

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Great for extended stay

By

juillet 12, 2022

If you need to stay for an extended amount of time, this hotel is where you need to be. It is close to the stores, it has a kitchen, and plenty of parking.

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Tired hotel needs help

By

juillet 12, 2022

Staff was inattentive to issues. Room was not cleaned properly. Building needs fresh air unit to address muggy feeling. Carpets were damp and the room in general seemed tired and worn.

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Friendly staff and clean spaces

By

juin 28, 2022

Easy parking and then walking distance to several eating options. The parking area was also well lit and felt safe to walk to my vehicle early in the morning to leave

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Comfortable bed; Large refrigerator

By

juin 12, 2022

Associates and staff are very friendly. Assisted me with getting my key card straight which I had issues with it a few times.

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Terrible

By

mai 29, 2022

Worst hotel I have ever stayed at. Room smells like urine. I cannot get a key card. Elevator was broken. Room thermostat did not work

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Home away from home

By

mai 16, 2022

I loved having the feel that I was in an apartment even though I was 200 miles from home and staying in a hotel. Room was very comfortable and cozy. Only negative was that I don't think my rewards points and status were ever counted because I didn't know my number from memory.

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A great value stay

By

mai 14, 2022

This hotel is well managed and staffed, efficiently serviced by the staff, and everything is clean and working properly.

Hats off to the manager (September) who not only gave me a better room as a Diamond Elite member, but gracefully solved a minor booking issue that occurred.

I definitely can recommend this location!

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Great location and Service

By

mai 10, 2022

Great location and lovely staff. Laundry services were great and needed and a reason for my selecting this property as i was on a long trip from Florida to Boston. Hotel does need to change soft goods and clean rugs etc. Staff was lovely and parking was convenient and lots of places to eat nearby.

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Disappointing

By

avril 05, 2022

club

We stay in Holiday Inns when we travel wherever possible .We have stayed at this Candlewood Suites a few times and were very disappointed. Our suite was clean and the bed was comfortable but the room is outdated. There were no glasses in the kitchen and she could only provide one after being asked a second time. When I asked about shampoo etc, she said it was in the shower but when I got into the shower the gel and conditioner were empty. The biggest issue was the stench in the hallway where two large laundry bins were filled with garbage when we arrived and still there when we left the next day. We had to walk beside them to enter and leave. Our suite also had such a strong perfume like smell that we opened the windows . Fortunately our next stop was a lovely Holiday inn express in Watertown .

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Bed

By

mars 18, 2022

club

The bed was awesome. Very plush and comfortable. The room was equipped with everything needed. The kitchenette is great way to save money from eating out especially since it snowed while I was there.

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Great

By

décembre 08, 2021

club

Friendly staff great place for family would recommend this hotel to anyone

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