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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
81%
Recommander cet établissement

Impression générale

4,2

en fonction de 132 avis
81%
Recommander cet établissement

Ratings Breakdown

132avis

  • 5 Étoiles
    82
  • 4 Étoiles
    23
  • 3 Étoiles
    9
  • 2 Étoiles
    6
  • 1 Étoiles
    12

Very Comfortable Stay

By

août 03, 2020

We were having the floors replaced in our house and needed a comfortable place for my family and I to stay. I am glad we chose this location. The room was spacious, clean and had everything we needed. The kitchenette is a plus. We will definitely choose Candlewood Suites again.

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Excellent Suites

By

juillet 31, 2020

outstanding hotel and facilities with very well captured amenities and the staff was great.

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Good hotel to stay if you're in the area.

By

juillet 29, 2020

platinumelite

Good hotel to stay if you're in the area. Clean room and comfortable bed. Lots of space with kitchen, Cookson and refrigerator.

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Comfortable bed, clean

By

juillet 17, 2020

club

nice place, good service, Comfortable bed, clean, and taking all the precautions for covid

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Weekend Getaway

By

juillet 15, 2020

My sister booked this hotel for the 4th of July weekend, which included her birthday and I decided to book a room there...seeing that we were expecting visitors and to have a lil family reunion.

The hotel was just was we needed (roomy, amenities, close to shops and restaurants).

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Great little apartment

By

juillet 09, 2020

club

I stayed here for work one weekend and it was amazing. Room was nice size, it was peaceful, very clean, body wash smelled great. Staff was very friendly and available. I would definitely stay here again and recommend them to anyone.

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Great Experience during Covid!

By

juillet 08, 2020

club

Signage on all entrances giving state Covid info and requiring masks gave us a level of comfort. The staff (Janet, Keisha and George) were extremely helpful and friendly and did an excellent job following state Covid protocol. Room was very clean, quiet and bed extremely comfortable, pillows as well. Nice having the kitchen area and roomy space. My husband recently had shoulder surgery so recliner chair was comfortable for him to sleep in. Left my phone charger in room after checking out. Called the next morning, spoke to George who returned my call later in day and kindly put it aside for me to pick up. This was our first experience at a Candlewood Suites and definitely not our last!

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Our Stay

By

juillet 07, 2020

I really enjoyed my stay, however; there was a few things that could have been handled different. I stayed there for approximately 2 weeks and they never clean our room to COVID-19. I understand but could’ve asked to leave room for a time so room could be cleaned. I also tried to upgrade to a bigger suite which was available but the clerk said no so I paid for an additional room and still had keep the other room. Other than that staff was great especially Janet.

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Poor

By

juillet 07, 2020

Bed bugs, horrible shower pressure, water got everywhere while trying to shower the ac only worked in the living room area and not the bedroom

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Great followup

By

juillet 05, 2020

We thought we had left a knife that was a keepsake of my husbands from when he was a Ranger. I called the hotel and the Female Manager that was on duty was so empathetic. She checked the suite personal and spoke with the staff and called me back promptly that they did not find it but they would also check to see if we dropped on the property. We were so lucky that we were able to find it caught under the seat in our truck. I called back to alert the Manager that we found the knife.
The reason this story is important was because of the care, concern and kindness that she showed.

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Convenient but not well maintained

By

juillet 01, 2020

club

First impression is important. The grounds are not maintained well. Grass needed cutting and litter was not picked up. No luggage cart was available at check-in. Room smelled of cooked food not cleaning products. My dog checked out corners of the room and emerged with a face full of dust bunnies.

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Should stay here

By

juin 24, 2020

platinumelite

This property was quite enjoyable. Staff was really nice and the location off the interstate was pretty clutch too. The suite I stayed in was immaculate and will look forward to staying here again the next time I visit Charlotte.

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