Votre session expirera dans 5 minutes, 0 secondesen cas d’inactivité. Rester connecté
Votre session a expiré. Veuillez vous connecter à votre profil .
Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
83%
Recommander cet établissement

Impression générale

4,3

en fonction de 588 avis
83%
Recommander cet établissement

Ratings Breakdown

588avis

  • 5 Étoiles
    370
  • 4 Étoiles
    106
  • 3 Étoiles
    44
  • 2 Étoiles
    34
  • 1 Étoiles
    34

Nice location

By

décembre 01, 2023

Great location.came to be with my family, had a lovely time with them, will be back to see them for the New Year’s

En savoir plus
Réduire

Comfortable bed, nice amenities, cleanliness and function poor

By

novembre 19, 2023

The bed and linens were clean and crisp. Check in and check out was excellent and Natoya was very welcoming, even with a late check in.

The hotel was very affordable and the cleaning regimen reflects this. The hotel room was very humid and musky. The bathroom tub had film on it and the toilet didn't flush well. The carpet was damaged and dirty. It was a situation where you get what you pay for. That being said, it was a deal and the staff was very friendly. There was also a good tv and a kitchenette.

En savoir plus
Réduire

Not bad for the price

By

novembre 17, 2023

Trading continental breakfast for a stove top in the room is sometimes worth it. Didn’t even use the stove but I really liked not having to crouch to use microwave or fridge

En savoir plus
Réduire

Nice

By

novembre 15, 2023

Excellent location, easy access to expressway and eating locations. Clean, friendly staff and will be staying at this location again on future travels.

En savoir plus
Réduire

Clean room and courteous staff.

By

novembre 11, 2023

This location is a clean hotel and a courteous staff. Everyone is helpful.

En savoir plus
Réduire

Bed and Service

By

octobre 30, 2023

Everything was great! Great Service, great room, great stay.

En savoir plus
Réduire

Disappointed in IHG

By

octobre 14, 2023

We have stayed at many candlewood suites and this was by far the most run down.
Rooms smelled of cigarettes mattress was wore out. Chair missing chunks of material .
Told staff and they said management was aware of the issues and had no plans of fixing it.

En savoir plus
Réduire

Outdated and worn out.

By

octobre 08, 2023

The room amenities are extremely outdated. Not many options to charge electronics. Furniture is worn out. The bathroom was poorly maintained down to the toilet seat which was coming apart.

En savoir plus
Réduire

Great room and price. Would have liked a continental breakfast option.

By

octobre 02, 2023

This hotel is at a great location. The front desk staff was very helpful with what to do and where to go in town for relaxation and entertainment. The room was nice with the kitchenette. The only con (and not a big one) was no breakfast option.

En savoir plus
Réduire

Wonderful service , great hospitality and a very comfortable stay. Thank you

By

septembre 18, 2023

I was in Conway because my brother was very ill. I chose Candlewood inn and suites to stay at. The hotel staff were very helpful and kind. My husband and I enjoyed a great night's sleep and it wasn't noisy like a lot of hotels are. Thanks to the small kitchen in our room, we were able to save money by cooking meals and that also allowed us to spend more time with my brother and not on waiting list to be seated at a restaurant. Thank you Candlewood inn and suites for making a difficult time in our lives a little easier to go through. Margery Schoolcraft

En savoir plus
Réduire

Fantastic service and plush towels

By

septembre 13, 2023

Every employee I met and interacted with had a fantastic attitude. The hotel lobby smelled fantastic. (It actually smelled like my favorite incense)! The hotel was very accommodating when I needed to blackout my windows in order to rest (we’re nocturnal, lol). Best value I’ve found in the area.
As a side note, carpets need to be deep cleaned, too.

En savoir plus
Réduire

Not up to par

By

septembre 12, 2023

Hotel is old. Room was not real clean. Chair was peeling like a bad sunburn. The drawers were full of bugs, the toilet was cracked. The tub was split down the middle. Just gross.

En savoir plus
Réduire