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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
86%
Recommander cet établissement

Impression générale

4,3

en fonction de 1169 avis
86%
Recommander cet établissement

Ratings Breakdown

1169avis

  • 5 Étoiles
    764
  • 4 Étoiles
    197
  • 3 Étoiles
    79
  • 2 Étoiles
    70
  • 1 Étoiles
    59

Great place to stay

By

décembre 01, 2021

platinumelite

Quiet, clean, friendly and helpful staff...easy to get to shopping and restaurants

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Good overall

By

novembre 30, 2021

club

Upon arrival Amanda put us in the best room - top floor and away from the elevator. Thank you!
On the downside - I could smell tobacco in the hallways and elevator lobby.

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Visiting hot springs for the weekend

By

novembre 28, 2021

platinumelite

Good location, good amenities. Should recognize platnum plus member. Relatively clean facility

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Quick stop

By

novembre 26, 2021

club

Courteous friendly staff. Very helpful. Clean facilities.

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I like the IHG hotels

By

novembre 25, 2021

This is a nice hotel in a good location if you're visiting Hot Springs.

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Excellent

By

novembre 25, 2021

Love it. U can smoke in the rooms and there always clean, wash clothes for free

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Great location and stay

By

novembre 25, 2021

club

Enjoyed my stay. The staff was friendly and accommodating. Only recommendation is to all early check in when available and ability to allow online. There was a pregnant guest looking for breakfast which is offered at all of the chains of Hotels in the IHG. Overall, good location from Oaklawn casino and nice room

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Internet not stable

By

novembre 24, 2021

platinumelite

While this hotel was comfortable and clean, we will not be staying here again. We need stable internet. When it was up, it seemed to drop very often. Whatever the issue, whether it's our room location on the third floor or whatever, it needs to get fixed. We had a laptop and an iPad and two phones.
We even overheard the front desk employees calling and trying to get it up because they could not run credit cards or check people in.
The location of this hotel is good, accommodations were good. Give us a room that has stable internet and we might consider it again, even with having to get new room keys for three of our four night reservations.

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Comfortable with wonderful and friendly staff

By

novembre 20, 2021

club

Very nice hotel with a lit of extras like an indoor pool

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Nice stay but disappointed with no breakfast like previous stays

By

novembre 17, 2021

club

I’ve stayed with candlewood suites at other locations and they provided a continental breakfast. I’m pregnant so I thought that would be great I could wake up early eat sleep in some more . Once I got up to he’s down for breakfast I was told they didn’t provide breakfast like the other locations… disappointed with that. I would’ve booked another hotel.

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Weekend in Hot Springs

By

novembre 11, 2021

platinumelite

We spent the weekend hiking through Northeast Arkansas while using Hot Springs as our starting and ending point. The Candlewood provided accommodations that made our trip relaxing and comfortable.

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Friendly staff

By

novembre 11, 2021

platinumelite

Very friendly staff. Clean property. Good location.

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