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Candlewood Suites Midland SW

Welcome to the Candlewood Suites Midland SW hotel! Our hotel has been built from the ground up with our guest’s unique needs in mind. Candlewood Suites Midland SW offers you the amenities you need to feel at home no matter how long your stay may be. All of our rooms are equipped with full kitchens, room to spread out and relax, and space to complete all of your work projects. When it comes to staying connected to work and home, our hotel offers complimentary high speed internet. We also have a 24-hour fitness center and free onsite laundry facilities. There are restaurants close by and a gazebo with a grill where you can enjoy some burgers and a western Texas sunset.

We are located on exit 136 off Interstate 20. Candlewood Suites Midland SW is conveniently located from Baker Hughes, Schlumberger, Nov-National Oilwell Varco and Halliburton. If you are craving a late night snack, or forgot something at home, check out our Candlewood Suites Cupboard, where you can choose from an assortment of products to make your stay more enjoyable. We are within walking distance to many dining options and a just a stone’s throw of Wal-Mart Supercenter.

While in town you can attend events at the Midland County Horseshow Arena and Pavilion. When you come to Midland, Texas we know you have many options when it comes to lodging and we appreciate you giving us the opportunity to earn your business.

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Information rapide

Détendez-vous et restez au courant

Points forts de l'hôtel

  • Laverie automatique sur place
  • Le service à Internet standard sans fil est gratuit pour tous les membres
  • Centre de fitness disponible sur place
  • Extérieure Gazebo Grill
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Il est difficile de laisser votre meilleur compagnon à la maison lorsque vous voyagez pendant de longues periods, donc nous proposons l'expérience d’un séjour prolongé avec votre animal de compagnie.

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Que vous réserviez des suites pour une réunion de famille ou pour les besoins de formation de votre entreprise, les hôtels Candlewood Suites peuvent accueillir votre groupe.

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Faites de l'exercice quand vous le voulez : les portes de la salle de sport Candlewood Gym sont toujours ouvertes avec de nombreux équipements d'aérobic et de cardio. Vous pouvez ainsi facilement faire vos exercices habituels.

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Dans les hôtels Candlewood Suites®, nous voulons que tous vos sens fassent l'expérience du confort.

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Candlewood Suites Midland SW
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
84%
Recommander cet établissement

Impression générale

4,3

en fonction de 497 avis
84%
Recommander cet établissement

Ratings Breakdown

497avis

  • 5 Étoiles
    302
  • 4 Étoiles
    97
  • 3 Étoiles
    50
  • 2 Étoiles
    31
  • 1 Étoiles
    17

Comfortable bed

By

mai 05, 2022

The bed and pillow options made for a comfortable sleep.
Staff was very friendly.

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Hotel Staff

By

mai 02, 2022

platinumelite

The young lady working the desk when we arrived was Selena. She so very friendly, helpful, and welcoming. We were somewhat late checking in and she made us feel so welcomed to your hotel. She is an excellent representative of your company.

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Horrific Experience, no response from the manager, as promised, or from corporate

By

avril 22, 2022

platinumelite

After a 15 hour drive and arrival after 11 PM, with a reservation, we were greeted by a woman who claimed she did not know what to do and would have to call the manager. (It is entirely possible that she was not an employee, she had no idea what to do and was wearing her purse over her shoulder the whole time.) When she returned from the other room,we were told “a confirmed booking does not guarantee a room” and “there is a hotel across the street that we should go to.” We refused because we had paid by points and it was non refundable. She went back into the office and called the manager again. She repeated that a confirmation does not guarantee a room and tried to get us to leave, she even said we could get a refund of our non-refundable room. We did not want to go to a different holel, it was very late and we just wanted the room we reserved 5 hours earlier, using our App, when there were still 6 available rooms. She asked for our credit card and driver’s license (as usual) but then she Xeroxed front and back of both the license and credit card, and requested additional info to be written on the paper before she could give us a room. We refused based on the fact that it was screaming CC fraud and told her that as Platinum members, all of our info, including CC, is on file and we did not appreciate that she had made Xerox copies without asking us. She said computer was broken, and that she had to xerox it. I asked her to call the manager in my presence instead of going to the back room, she said no, but then after I insisted she gave me his number. He was in the hotel so he came down. He said he didnt like how we treated his employee. I told him I did nothing but insist on the non-refundable room I had booked 6 hours earlier when she repeatedly told us booking a room does not guarantee one would be available and that we should go accross the street. We also told him xeroxing front and back of our credit card was unacceptable to us, especially given that as platinum members all of our info is on file.They whispered something and she left. Manager looked up our reservation on the “broken” computer, and after the noirmal interaction he handed us our keys, apologized and promised 50,000 points bonus for our inconvenience. It took over 45 minutes to get a room and it was midninght by the time we got our keys. As the elevator door opened on the 2nd floor, she was standing there, handed us a second set of keys and told us enjoy or stay – so weird! The room had no soap, no body wash (only soap was dish soap), coffee pot was dirty and the only Toilet paper was on a high shelf – nothing accessible from the toilet. After we arrived home, I emailed the manager to tell him about the problems with the room and to tell him I had gotten 500 welcome points, but not the 50,000 that he promised. He has not replied, nor awarded the points. I emailed "report a complaint" from the IHG website and the reply was "...the manager will contact you within 48 hours...." No other reply. My husband travels often for his job and has been an IHG member since 1997. He is a Platinum member and we have never been treated so poorly or not gotten a reply after emailing about an issue.

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Bad Stay

By

avril 09, 2022

platinumelite

Room that was reserved was not ready when entered the room. Had to stay in a room that did not fit our needs. No hot water. Light in bathroom did not work. No coffee or hand soap in the room. After writing a review, received a form letter response from GM. Would not recommend this hotel.

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