
Commentaires des clients

Impression générale
4,3
Situated in upstate New York, the Candlewood Suites® Syracuse - Airport hotel's location is perfect for easy travel.
Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and catch a flight from Hancock International Airport (SYR), located a short distance away. The hotel is only minutes from Spectrum, FedEx, Upstate Medical University, St Joseph's Hospital, AMAZON, Lockheed Martin, National Grid, NYS DOT, CSX Rail and NTTS.
This hotel's location in Syracuse, New York also provides you with plenty of entertainment options. Catch a sporting event at the Carrier Dome which is one of Syracuse University’s athletic facilities and is located nearby in Syracuse, New York. Our hotel is just minutes from The Lakeview Amphitheater and New York State Fairgrounds. The hotels complimentary shuttle service can bring you to the doors of the premier shopping destination known as Destiny USA, New York’s largest destination of its kind.
Guests of the Candlewood Suites® Syracuse - Airport hotel can use the complimentary shuttle service to get to nearby businesses or the airport. An on-site Business Center, a 24-hour Fitness Center, and an outdoor barbecue grill area are just a few of the hotel amenities that help you to "Consider Us Home." Book today!
Il est difficile de laisser votre meilleur compagnon à la maison lorsque vous voyagez pendant de longues periods, donc nous proposons l'expérience d’un séjour prolongé avec votre animal de compagnie.
Que vous réserviez des suites pour une réunion de famille ou pour les besoins de formation de votre entreprise, les hôtels Candlewood Suites peuvent accueillir votre groupe.
Faites de l'exercice quand vous le voulez : les portes de la salle de sport Candlewood Gym sont toujours ouvertes avec de nombreux équipements d'aérobic et de cardio. Vous pouvez ainsi facilement faire vos exercices habituels.
Dans les hôtels Candlewood Suites®, nous voulons que tous vos sens fassent l'expérience du confort.
Impression générale
4,3
Comfortable stay near airport
ByMouse
mars 23, 2023
Hotel is near airport for quick and convenient airport arrival. Room spacious. Bed very comfortable. Shampoo and soaps not provided.
Use to be very nice. Not any longer
ByDave
mars 14, 2023
After staying at this hotel a few times over the past several years, I won't be going back. It use to be a nice, clean, comfortable safe hotel but sadly it has become very run down. Hallway carpets and walls are shabby. They are visibly dirty and in poor repair. Our room door scrapped badly when opened and closed. The soap / shampoo holder was half way ripped off the tub wall and the shampoo was missing. Tile grout was stained and looked moldy and the floor was sticky. Kitchenette was very dirty. Refrigerator handle was dark from accumulated dirt. Heater was full of dust and dirt. Only part that looked reasonably clean was the bedding. It also appears like this hotel has many long term residents. We saw school busses transporting groups of people. IHG management should make an unannounced visit and see ti first hand. The exterior of the building is in disrepair including a broken door to the parking lot that wouldn't stay closed allowing snow inside and cigarette butts all around it.
Great shuttle and quiet room
ByWill4450
mars 11, 2023
Close to the airport and quiet. The staff and shuttle are friendly. The rooms are old but serviceable.
Filthy, smelly room and incredibly bad service
ByJPW952
février 21, 2023
I was told, upon my arrival, that there were no rooms available even though I had made my reservation in advance, paid for it, and received a confirmation number. When I pointed this out to the totally disinterested and disaffected desk clerk she found a room for me - no apology of any kind. The room I received had not been cleaned nor the beds changed since the last guest. A thick, unpleasant, rather oily smell (cooking oil or something) permeated the room; the microwave was filthy, the dishwasher filled with dirty dishes, the room phone was disconnected and did not work, the hallway floors and the floor in the room had not been vacuumed in some time and were covered with dirt, lint, and other debris. I was concerned about bedbugs, although in fairness this wasn’t a problem. When I asked the desk clerk about getting certain toiletries I had forgotten to pack, she suggested I walk up the highway to the nearest gas station and get them there. She called me “Mr. James” rather than “Mr. White” and did so in a smirking manner, smiling like it was some kind of personal joke. I never write reviews for the hotels at which I stay, but this experience was so exceptionally BAD from start to finish that I felt justified in doing so this time. My advice? Pitch a tent by the roadside- you’ll have a much nicer experience. But whatever you choose to do, I would NOT stay at this hotel. And BTW, I paid full price for this disgusting room. Why did I stay there if it was so bad you may well ask. I had to stay because it was late in the evening and I had a very early flight the next morning. So lesson learned. Next time I have to stay over in Syracuse, NY l’ll bring a tent and a sleeping bag with me.