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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
82%
Recommander cet établissement

Impression générale

4,2

en fonction de 697 avis
82%
Recommander cet établissement

Ratings Breakdown

697avis

  • 5 Étoiles
    437
  • 4 Étoiles
    106
  • 3 Étoiles
    66
  • 2 Étoiles
    44
  • 1 Étoiles
    44

Comfortable bed and awesome kitchenette.

By

novembre 26, 2023

I love the location of this hotel it’s in the middle of all the shopping centers. The bed was very comfortable and the kitchenette allowed me to provide for my family without eating out every night. I definitely will be recommending to all my friends and family.

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Nice rooms and quite nights

By

novembre 12, 2023

The room was nice ,spacious the management was great to work easy to talk to with bed was clean and comfortable the staff was great hotel over all was clean nice lighting in parking and have working security cameras just knowing that help me relax

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Comfortable bed

By

novembre 07, 2023

Everything about my stay was nice. The staff was very nice and accommodating. Everyone was nice and made sure I enjoyed my stay. Would definitely recommend anyone coming to Southaven or Memphis to go over to the candelwood to stay.

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Great place to stay

By

octobre 28, 2023

Ms Holly is why my company likes to be here. She and her staff take care of my company. We can see the hotel is better

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Great hotel raggedy elevator

By

septembre 21, 2023

The elevator needs to be fixed broke down three or four times very ridiculous.

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Great Location and Comfortable beds

By

septembre 21, 2023

This location is a short drive from Memphis airport, the area is quiet at night which makes sleeping easier. It is convenient to the freeway and eating establishments. The room was clean and cool. The staff at the front desk was very friendly.

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Great location, Staff were awesome

By

septembre 12, 2023

The staff were very polite and accommodating.
Unfortunately, this is the worst kept Candlewood Suites hotel I have stayed at over the years.

The carpet in my room was stained and seemed filthy dirty. The chairs were dirty and stained as well. There were holes in the walls and in the bathroom, the fixtures were broken. The toilet paper holder wouldn’t hole the roll of TP, the support handle on the tub/shower had a broken piece on the support bracket. The caulk on the tub was dirty and collecting bacteria. My guest wouldn’t even go in the pool due to them feeling it was dirty. Lastly, there was an area in the hall carpet that sank in walking across the area.

As a Holiday INN vacation owner and a IHG guest,I expect the facilities to be much cleaner and the rooms to be in better condition. I transfer a lot of points over to IHG from my Holiday INN vacation properties each year and I expect clean and quality IHG properties to stay at during my travels.

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Quiet

By

août 27, 2023

While being in the middle of everything, the hotel is still very quiet and isn't bombarded with traffic noise from the main road. The front staff was extremely kind and relatable. Rooms were super clean.

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Comfortable bed. LARGE space in room

By

août 19, 2023

Would stay here 100 out of 100 nights whenever I am in this area working. The space in the king suite is unreal and it is well worth the price for the room. Would be a GREAT place to stay for a one night trip or for an entire week while working in the area.

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Nice rooms and clean

By

août 11, 2023

I feel like the remodeling was done a little shoddy and the hallways were so hot it felt like the heater was on. But the rooms were cozy and clean. Also I cleaned the air conditioner filter because there was barely any air blowing out it was so clogged.

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Efficient check in and comfortable rooms!

By

août 07, 2023

The Hotel was conveniently located and is easily found. 2. The Large Room makes movement within the room very comfortable. The bed was large and very comfortable and I like the color and the décor in the room. I found the Reception Staff very friendly, fast and obliging.

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Great Stay for Baseball Tournaments

By

juillet 19, 2023

Great stay for baseball tournaments or other sports tournament for long term stay.

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