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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,3

en fonction de 275 avis
89%
Recommander cet établissement

Ratings Breakdown

275avis

  • 5 Étoiles
    172
  • 4 Étoiles
    62
  • 3 Étoiles
    15
  • 2 Étoiles
    13
  • 1 Étoiles
    13

Un buen hotel para una estadía larga

By

novembre 19, 2020

En este hotel te podrás sentir como en casa, la ubicación es excelente y lo mejor el servicio de limpieza, a lo largo de un año de estar viviendo en este hotel siempre estuve muy agusto, excepto por un par de incidentes pero definitivamente volvería a quedar aquí. Digo esto después de haberme hospedado en al menos otros 3 hoteles de la ciudad.

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Front desk clerk and total accommodation

By

novembre 18, 2020

I checked in late but the clerk accommodated me well. She makes sure I was able to settle down well after ra long drive.
The room was beyond my expectations. Clean bed, clean room and well prepared.
Thank you!!!!

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Highly recommended

By

novembre 07, 2020

The place is very clean and comfortable. The staff was very pleasant and nice

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comfortable bed and great staff

By

octobre 21, 2020

club

The staff was and service was excellent. Though it appeared the hotel was under renovation the improvements were looking good.

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Last-minute business/ Leisure trip

By

septembre 23, 2020

club

We were doing some entertainment (DJing/ Photo booth) for my brother in laws, that just retired from the Air Force, so we came at last minute and we needed a hotel room that can accommodate 5 of us; a 1 year old a five-year-old 12 year old and 2 adults.... not only did they have a room that can accommodate us and big! they went above and beyond by... when I lost service on my phone (Sprint) they even held the room until I could call back 20 minutes later! Overall great stay!! And we woukd stay again !!! THANK YOU!!

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Good Stay

By

septembre 08, 2020

Good place for extended stays. Full size refrigerator, cook tops, and a place to do your laundry.

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Great place to stay

By

août 25, 2020

club

Comfortable bed great service easy access nice rooms

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pleasant stay

By

août 22, 2020

platinumelite

First stay in a motel/hotel since the covid-19 has been around. A little nervous, but the candlewood was great.

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Great hotel

By

août 21, 2020

Hotel was clean, staff was friendly and amenities were great

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Sumpter - pet policy price, terrible first room, under rennovation

By

août 20, 2020

1. We will not stay at this hotel again is the general feeling. This is a first for me to state for an IHG place.
2. I was charged a pet fee that was double what was on the internet reservation site. and double that which was printed on the actual form I had to sign for my Pet's stay. Your clerk, held up a sticky that stated the new rate is in effect since the remodel happened.
3. I signed the document, and annotated that I would send a letter. This is that letter. Let me know that you received it.
4. We were given a room that had mold/algae growing out of the bathroom ventilation fan cover. and that smelled of very strong cleaner. We immediately left the room and were treated very well and given a new room. Likely the first room was not a remodel. The logic here is funny as the fee change was because of the remodel.
5. The reconstitution of the hotel was underway in full force, so parking was challenging and every area of the hallways had items stored, in addition to the trailers lining the building and occupying much of the organic parking spaces. NFPA 170.
6. Garbage was strewn on our floor hallway likely by a customer, I reported it to the front desk, and it was remedied on that day. NSF
7. Housekeeping while not wearing masks all the time, was very good when we exchanged our towels. COVID-19 policy posted on your door as we entered.
8. There are now a lot of choices for the Shaw AFB community in this area when it comes to temporary contracted lodging.
9. Overall the hotel experience for me was very very average.

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Good Place

By

août 20, 2020

The hotel is clean, the staff is friendly and the hotel is located near multiple options for dining that you can walk to.

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Renovations and parking

By

août 18, 2020

platinumelite

While my stay was comfortable enough, my first impression was somewhat degraded. One of the first impressions a person gets from a hotel is the lobby. The lobby here has furniture piled up in the corner. There is also furniture piled up by the elevator on the 2nd floor. I understand renovations are taking place, but it was exactly the same scenario when I stayed here in October of 2019. It is unsightly at the very least. Parking is somewhat limited for this property. To further limit available parking there is a semi trailer, presumably part of the renovation effort taking up 6 or 7 parking spaces in the front of the building. More renovation debris occupies 3 parking spots in the rear of the building. The property does have additional parking next door in the rear of the building, but a construction dumpster takes up at least 2 spots. As a result of the construction dumpster being in the parking lot, I found several screws strewn about in the vicinity of that dumpster. The room itself, while large and fairly comfortable, had some damage. The closet door had damage, there was a spot in the bathroom where the paint had been chipped, and a spot where the tile on the bottom border of the wall was missing.

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