 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
82%
Recommander cet établissement
Impression générale 4,2
82%
Recommander cet établissement
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Very Thin Walls
ByTracy
25. November 2020
While the room was mostly clean, you can see that it is a quick clean, with dust in various places and dirt/debris close to the wall. The tile in the shower was broken and only attached to the wall via the caulk around the tub and there was evidence of a previous water leak in the ceiling (brown spot and plaster hanging down). The walls are also VERY thin - we could hear the person about us talking, and she was not yelling. The person across from us went in and out of his room throughout the night and each time the door closed, our door rattled like someone had just slammed it. No point in complaining because I'm sure they can't tell the person above us to whisper and the guy across from us to not let his door slam. We won't stay there again.
Great newer property
ByDocmitz
15. November 2020
Clean apartment type suite. Frequently travel and the kitchen makes it perfect.
Disappointed
ByMsklapkin
10. November 2020
I will be coming to the area every week and was hoping to use this hotel as my base.
When I checked in, there was confusion on my room being ready and the person at the desk ran up and down twice with no clear solution. I asked her to stop running around, I had just arrived and wanted to go Andre relax in my room. I asked instead to be put immediately into a different room, which solved the problem.
The pots pans and cooktop were filthy
I could not sleep because the road was so noisy and there was no soundproofing to the window
And I would have appreciated if the cupboard has basics like milk or butter
Meh
Bychancewick
06. November 2020
Stay at your own risk, rooms only cleaned once per week, often did not have towels, and only one washer for the entire hotel...
Check in n out very convenient
BySammy
04. November 2020
Front desk very polite.
Had damage to closest door reported to front desk assisted with no problems .
Great Service
ByCCCOLLIER
18. Oktober 2020
Great personnel with greeting and meeting our requests
Super
ByIkesta
12. Oktober 2020
Had a fantastic stay and enjoyed the privacy that was offered. Staff was very friendly and professional and went out of thier way to ensure the quality of my stay.
Ras experience
ByRa money
06. Oktober 2020
One of the best hotels I ever stayed in and will stay there everytime I come to York.
Best stay ever
ByCoco
03. Oktober 2020
I enjoyed my stay at Candlewood Suites very much. My suite was immaculate and so comfortable. The bathroom was clean and modern. The bedding was so comfortable. I love the proximity to highway and restaurants.
Feel at home.
ByBig Dawg
02. Oktober 2020
Very comfortable place for us and our dog to live while looking for our own residence.
Could be much better
BySniper5431
27. September 2020
Checked in and key would not open door. Was a malfunction of the door lock. Staff were friendly and resolved. About 1 am on 3rd floor. A group came in next door and were very loud. Info which caused my wife to have an anxiety attack. She has some PTSD from some issues I won't go into. I had her take some medicine to put her to sleep. Things quieted down about 130. She fell asleep. About 230 the noise returned. There had to be atleast 6 males in the room. The music was turned up and it sounded like a bar next door until about 430. I did not call the front desk do to not wanting to awaken my wife sleeping. If she had awakened, it would have been much worse. I stay with IHG for business up to 200 nights a year and understand hotel life. Yet, in almost 4.5 hours if the night person would have done any rounds. This issue would have been resolved. One other minor complaint is they make a copy of my driver's license. Don't quite understand why this is required. Even if it is. It should be done in a room where I can see it. Not in another room where you take my license to to scan. Just bad practice.
Comfortable bed
BySmiley
23. September 2020
I slept well. As soon as I laid my head on the pillow I was sound asleep. It was nice and warm. As well as cozy.