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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 678 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    678reviews

    • 5 Stars
      505
    • 4 Stars
      111
    • 3 Stars
      24
    • 2 Stars
      25
    • 1 Stars
      13

    Candlewood Suites Albuquerque needs to be Updated/Renovated!

    By

    December 11, 2017

    club

    Stayed here for a week with family.
    Checked in first then switched rooms later and stayed with other family members using the sofa bed.

    The hotel is OLD and Dated but functional. The rooms have a Smell to them as you enter. It could be the mustyness or the cleaning solutions or the heating element heating up if you use the heat.

    The location is in a great location with a 6-8 miles radius of most places that you'd want to visit as Albuquerque is not a large city and quite compact. Once you learn and get used to the main roads, it becomes easier to drive around without using the 2 main highways. Shopping places for food and clothing is literally close by within ~1-4 miles. For example, there's a Super Walmart down the street from the hotel for your shopping convenience.

    The main issues:
    1. Bed mattresses SUCK... bed and sofa bed mattresses!
    - Bad mattress is too soft and sofa bed mattress firmness is basically Non-Existant and the sofa bed frame/wires need to be replaced as well.

    2. The heating unit stinks esp. in cold Dec. The nights get COLD around and below freezing of ~32 F.
    - It won't turn on past 74 F even if room temp drops during the middle of the night.
    - WORSE... the heater/ac is LOUD when it is/turned on!
    Now imagine sleeping outside in the Lousy sofa bed when the unit turns on! TERRIBLE!

    3. Heavy cotton sheet is NOT warm and you'll freeze if you stay over during the winter time. Hotel needs to replace every cotton sheet with down comforters as well!

    Hotel service was very good and the staffers were friendly and helpful. Prices were reasonable.

    2 main reasons to stay at this Candlewood Suites:
    1. Location
    2. Kitchenette... NO Other hotels have one!
    Do what some travelers do.. buy/make some food to save from eating out every day from breakfast to dinner which can by very expensive.

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