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    Candlewood Suites Amarillo-Western Crossing

    Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites Amarillo - Western Crossing is designed from the ground up, just for you. We are just minutes from some of the key companies in the Amarillo area such as Pantex, Bell Helicopter Textron, Siemens’ and Tyson . Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax, plus there’s shopping and dining within walking distance. Just a short drive from the hotel you’ll find the Wonderland Amusement Park, American Quarter Horse Hall of Fame Museum, Big Texan Steak Ranch, Historic Route 66, Cadillac Ranch, Lake Meredith Recreation Area, Palo Duro Canyon State Park and so much more.

    When it’s time to get connected we know what you need, free wired and wireless high-speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center will help melt the stress away. For a relaxing evening, use our gas grill in the Gazebo, to cookout whenever you crave a taste of home and for a late night snack you can always grab a treat in our 24 hours Candlewood Cupboard.

    When you are visiting the Panhandle of Texas, we know what you need. Candlewood Suites Amarillo-Western Crossing is your best stay…for a week, a month or even a year.

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Amarillo-Western Crossing
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    79%
    Recommend This Property

    Overall Experience

    4.1

    based on 214 reviews
    79%
    Recommend This Property

    Ratings Breakdown

    214reviews

    • 5 Stars
      115
    • 4 Stars
      53
    • 3 Stars
      20
    • 2 Stars
      11
    • 1 Stars
      15

    Room good, customer service bad

    By

    March 21, 2017

    platinumelite

    The rooms were clean, and beds were quite comfortable. However there were only 2 spoons and 3 forks in the kitchen. The other guests on the floor were construction type workers. They kept their doors propped open throughout the day, and were loud throughout the night.

    The front desk attendant was quite rude.
    I watched her tell a guest it was "not her job" as a guest asked for toilet tissue, since her room was out.

    My keys wouldn't work the 2nd day, and she lectured me to keep them away from my cell phone, it wouldn't happen. My 12 year old had 1 of the 2 monworking keys in his pocket all day. He doesn't have a phone.

    Posted byHotelStaff
    March 22, 2017
    We truly value your feedback, I apologize about the the negative experience you had, I talk to my front desk agents about their conduct and addressed there job responsibilities. General Manager Cindy R.
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    Solid Option

    By

    March 21, 2017

    club

    We were traveling and were late in booking our travel. We needed a nice hotel since we were traveling with our young son but also something that was pet friendly. Candlewood was both.

    Clean, convenient, and available. It wasn't the cheapest hotel, but we were willing to pay.

    The ONLY complaint I have is that the elevator in this building is SOOOO slow. Traveling with a small child, I had to take a TON of trips out to the car and I spent so much time waiting for the elevator to go from the first to second floor. A tiny annoyance I wouldn't have noticed if I only had to go up and down a couple of times.

    Posted byHotelStaff
    March 22, 2017
    Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG ® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cindy R.
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    Had leak and had to move

    By

    March 18, 2017

    club

    There was a leak from the unit above us the last night during our 3 nights stay. We waked up by a bad leak and had to be moved to another unit in mid of night. The front desk people were nice and helpful. But they did not offer us refund for that night. The hotel is pretty new and nice overall. But house keeping work is little sloppy. The first unit we stayed did not have towel for you to step on after shower. The second unit we moved to did not have clock which the first unit has, and it does not have paper and pen as the first unit. The kitchen is convenient. But the burners are very slow. The internet was reliable but slow sometimes. Our room was not cleaned everyday.

    Posted byHotelStaff
    March 22, 2017
    We truly value your feedback. I apologize for your negative experience. I have addressed the issues with the departments. Steps have been taken to make sure all amenities are properly placed in rooms, I apologize about the unfortunate incident involving the leak from the unit above you. General Manager Cindy R.
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    Huge rooms

    By

    March 17, 2017

    Nice location (once you find it), huge rooms which was great since we had expensive bikes. We arrived late and left early, but had no complaints.

    Posted byHotelStaff
    March 22, 2017
    Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG ® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cindy R. General Manager
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