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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 358 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    358reviews

    • 5 Stars
      234
    • 4 Stars
      83
    • 3 Stars
      20
    • 2 Stars
      13
    • 1 Stars
      8

    Hotel okay.

    By

    May 25, 2017

    club

    Hotel was okay. Did not use services. I was very unhappy about two sales pitches associated with my stay -- very obnoxious unsolicited calls. Do not let receptionist or reservation person transfer your call to anyone else.

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    Stay

    By

    May 24, 2017

    club

    Great customer service. Very helpful staff and very pleasant

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    Good value

    By

    May 22, 2017

    platinumelite

    Comfortable rooms easy access. Solid value. Worth stopping by while passing through

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    Comfortable Room

    By

    May 21, 2017

    club

    Great size bathroom. Obviously reno's have started with new carpet and flooring. Bathroom needs new showerhead.
    Wonderful staff.

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    Great stay!

    By

    May 20, 2017

    club

    Overall this was a great place to stay. The suite was very clean, and the staff was friendly. We slept well, and the Candlewood Cupboard was a nice way to have snacks, etc. There were a few odd things, like no wastebasket in the bathroom and the darkening shades were too short for the windows. But they did provide sleeping masks to us on arrival. I'd definitely stay there again.

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    Great hospitality

    By

    May 20, 2017

    platinumelite

    The staff is immensely hospitable. It fells like home away from home.

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    Niceplace

    By

    May 20, 2017

    Exceeded expectations well beyond all expectations

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    Clean, Comfortable, Convenient

    By

    May 16, 2017

    platinumelite

    VERY spacious and comfortable single suite, with completely separate bedroom. Clean and secure location that is easily accessible off I-94 and very close to U of M and downtown. Good amenities both in the room and on site - used fitness facility and noticed the other things available, like free laundry, papers and "honor system" snack / sundry pantry. Suggestion, maybe exchange 1 treadmill for an eliptical? Otherwise, enough equipment for a good workout and stocked with towels / disinfectant wipes. (You'd be surprised how many places don't have those things in the fitness center!?) Free wi-fi was fast and reliable and TV's worked well. Surprised, within 2 miles of U of M campus and no BTN? (Minor annoyance.)

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    Several laundry dryers were out of order

    By

    May 09, 2017

    Several laundry dryers were out of order and only few were available. People had to wait for their turns, which was very inconvenient.

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    Great value for your money

    By

    May 04, 2017

    club

    Just like living in your own apartment. Does not feel like you are staying at a hotel when considering all the annemities that are provided in your room.

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    Candlewood value

    By

    May 04, 2017

    platinumelite

    I have stayed here many times always great value. There is a mall very close for shopping and a nature trail and park that is nice for evening walks.

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    Comfy wee home away from home

    By

    May 04, 2017

    platinumelite

    The beds are the best. I think this ihg, staybridge, and hie should be the flagship properties. Breakfast or a managers reception would make this place tops.

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