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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.5

    based on 311 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    311reviews

    • 5 Stars
      209
    • 4 Stars
      62
    • 3 Stars
      18
    • 2 Stars
      15
    • 1 Stars
      7

    Good choice

    By

    May 22, 2017

    club

    Very pleased with the cleanliness of the room and the comfortable bed. Also the courtesy of the staff. I would stay here again.

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    Ouch, Will drive farther next time or pay more

    By

    May 22, 2017

    club

    Old tired. Needs new TV's, new Beds, Better window coverings to block out light. Better furniture. This one is in need of an overhaul. Either upgrade or drop price by 40%.

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    Always my choice while in the area!

    By

    May 22, 2017

    platinumelite

    The entire hotel staff will go above and beyond to ensure your stay is the best. The girls at the front desk always greet you with a big smile and are ready to meet your every request. The housekeeping team is stellar and the amenities are by far some of the best available in the area.

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    Not good!

    By

    May 14, 2017

    club

    Stay at a budget hotel - can't be any dirtier and at least it won't cost as much

    Sheets had massive stains - certain they weren't changed before our visit

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    Unexpected stay

    By

    May 02, 2017

    club

    We were switched from another hotel that overbooked. We were happy with the change. The room was extremely spacious. The recliner and and kitchen were an unexpected bonus and it made our stay much better than another hotel would have. The staff we encountered were welcoming and pleasant

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    great place

    By

    May 01, 2017

    platinumelite

    room was great, members of the staff are friendly,

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    only complaint is the reduced points

    By

    May 01, 2017

    It is a very comfortable hotel. I like the suite experience. HOWEVER, I am NOT happy that we only get 1/2 the Priority Club points, even though the hotel costs just as much as a Holiday Inn Express. So, I RARELY stay at Candlewood or Staybridge, even though I would actually prefer this format!

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    Friendly staff and very clean

    By

    April 29, 2017

    The hotel was good but was not to the level of what I would picture as a suite. The bedding was more to be desired but the staff was awesome and everything was very clean.

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    Poor bed placement

    By

    April 26, 2017

    club

    The bed was placed against the wall requiring climbing in from the opposite side and climbing over my wife. there was no room to move the bed. Should not be used unless only one occupant

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    Great hotel!

    By

    April 23, 2017

    Wonderful staff! Convenient location. Close to interstate and several major restaurants and retail stores. Automatic front doors (always a plus!). Clean hotel. Would recommend adding larger trash cans near elevators as small one on main floor filled up quickly. Complimentary coffee and various creamers was fantastic. Would def stay here again :-)

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    No Unwelcome Surpeises

    By

    April 21, 2017

    platinumelite

    As a frequent guest at Candlewood Suites, I have enjoyed accommodations in IL, FL, TN to name a few states.
    There are very few variations among these facilities but not too many; this consistency gives a sense of continuity and eliminates surprises.
    I have found the service to be friendly, helpful and professional!

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    Great Stay

    By

    April 21, 2017

    club

    Had a King Size Suite from 04/07 - 04/15, but had more family show up, so booked a 2nd room - Queen room and both were very nice/comfortable/clean. King room had trouble regulating temperature, but no big deal. Staff was great and very accommodating.

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