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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 363 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    363reviews

    • 5 Stars
      253
    • 4 Stars
      75
    • 3 Stars
      14
    • 2 Stars
      6
    • 1 Stars
      15

    HORRIBLE staff

    By

    August 21, 2016

    We ended up having to check out due to a family emergency so we were given a reduced price, which was okay with us. We paid cash, left, thought everything was okay. My fiancee checks his credit card history and they ended up charging us for a whole other night, full price. When he called to enquire about this the woman on the phone was very rude and condescending and gave a bogus story about how he checked back in, slept in the room and then refused to leave the next morning. This is completely untrue as he was with me most of the time, especially over night. The staff said it would be fixed, he checked again a day or two later and the charge had still not been removed from his card. He called again and this time spoke with a man who made up another completely false story. My fiancee actually ended up talking to this man several times trying to get things figured out, and each time the man changed his bogus stories and ended up calling my fiancee and liar and hanging up on him.
    Our problem was not having to pay the extra money, it is the fact that every single staff member we dealt with were extremely rude and condescending and the management cared more about making a quick buck and lying, than maintaining some loyal costumers who would have stayed here again or at any other associated hotel if it had not gone this way. We guarantee you, we will never be staying here or any other associated hotel ever again.

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    Awesome Birthday weekend

    By

    August 18, 2016

    I would like to thank the staff at the Clearwater location. It was a pleasure to be in such a comfortable, clean and professional, customer service orientated hotel for my birthday weekend. Lacretia was so KIND and COURTEOUS when we called to inquire about the rooms and that same demeanor remained upon our arrival and stay. I can honestly say that the review on line was not anywhere near what we experienced and we will be back again to stay on other Candlewood Suites properties!

    The only thing I would suggest is a continental breakfast bar or breakfast selection. Otherwise, keep up the good work.

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    Great service

    By

    August 16, 2016

    Best service!! HIGHLY recommend! This was a great experience and for the value, you just cannot beat it. They far exceeded any expectation.

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    highly recommend

    By

    August 11, 2016

    club

    always stay here during my trip to largo. very clean, friendly staff and very pet friendly.

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    Great location and price

    By

    August 10, 2016

    Very convenient to get around St Pete or have access back to the Tampa area.

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    Clean, Convenient

    By

    August 09, 2016

    club

    My husband and I live in SW FL and had a very early morning flight from PIE (St Pete - Clearwater), so we decided to spend the night near the airport.
    We were pleasantly surprised at how modern, clean and comfortable our room was especially for the price.
    We will definitely use this hotel brand again.

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    Strong Scent

    By

    August 06, 2016

    This hotel allows animals so although the room was very clean, upon walking in there was a strong lemon scent (obviously from cleaning) that could not cover up the smell of dog and urine. Nice hotel but wouldn't stay again for that reason.

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    bad reservation experience

    By

    August 03, 2016

    club

    I did not book through a third party.The hotel charged me three days I did not use and rented the room following my departure.

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    Highly Recommeded

    By

    July 27, 2016

    club

    Exceptional stay at a very reasonable price. I would recommend to anyone who needs a friendly, comfortable place to stay whether it be 1 night or a week.

    Posted byHotelStaff
    July 30, 2016
    ashaben Thank you for taking the time to share your experience with us. We value our guests, and we are pleased that you enjoyed your stay. We hope to accommodate you in the future should your traveling needs bring you back to the Clearwater area. Regards, Jeremy D. Front Office Supervisor
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    Always good experience !

    By

    July 27, 2016

    platinumelite

    Good experience , good location , nice staff , very clean as always , will stay again !!!

    Posted byHotelStaff
    July 30, 2016
    Tazmofl2 Thank you for taking the time to share your experience with us. We value our guests, and we are pleased that you enjoyed your stay. We look forward to accommodating you on your next visit to the Clearwater area. Best Regards, Jeremy D. Front Office Supervisor
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    Great people, terrible internet

    By

    July 20, 2016

    platinumelite

    I've stayed here a few times now, and I will likely return if for no other reason than that the staff are lovely and helpful. Probably some of the genuinely nicest staff I've come across. The rooms and common areas are clean nice.

    The main issue was the Internet. The connection was often so slow that I couldn't even send emails or use my secure connection to our company servers. Using social sites like facebook and youtube were pretty much out of the question, which impacts relaxation.

    When I called front desk, the gentleman there would reset something and the connection would be okay for a short time, but then degrade again. Whether my room (208) was too far from the AP or if they simply don't have the bandwidth to handle their guests, I don't know.

    I'm torn, because outside of the Internet issue, it's a great place and I would likely stay there again, but the Internet was so bad that I worry about being able to do work while there.

    Posted byHotelStaff
    July 24, 2016
    Digimr Thank you for taking the time to share your experience at the Candlewood Suites, Clearwater FL. We are pleased that our staff is one of the reasons you return. We would also like you to know, thanks to reviews like yours, we are in the process of changing internet providers and upgrading our system. We look forward to accommodating you in the future. Best Regards, Jeremy D. Front Office Supervisor
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    great stay

    By

    July 20, 2016

    club

    stayed here three different times, decent facility and friendly staff

    Posted byHotelStaff
    July 20, 2016
    Thank you for taking the time to share your experience at the Candlewood Suites, Clearwater FL. We look forward to accommodating you in the future. Regards, Jeremy D. - Front Office Supervisor
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