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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 475 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    475reviews

    • 5 Stars
      302
    • 4 Stars
      97
    • 3 Stars
      34
    • 2 Stars
      26
    • 1 Stars
      16

    Very clean!

    By

    July 19, 2017

    The staff at Candlewood Polaris were very friendly. I recall Paul at the front desk who was very helpful in check-in and checkout. The free laundry facilities were a bonus, I don't recall staying at any other hotel where they offered that. Since we were in town for a baseball tournament, this was a nice perk. The beds were very comfortable, room temps were easily adjusted. I like the fact that room service is done weekly, not daily. I was easily able to exchange towels at the front desk. The pool area was good including a nice separate hot tub.
    Two things that were unexpected:
    1. No common ice machine but the fridge had one.
    2. Some of the equipment in the gym was not functional.
    Overall very happy with the experience and would definitely stay at Candlewood again.

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    First time at this hotel

    By

    July 19, 2017

    We tried this hotel instead of where we usually stay, and we were very pleased! Very clean. Great soft linens and spacious room. The price was the best part. And there were great amenities although we didn't take advantage of them. We will be back!

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    Good value

    By

    July 18, 2017

    This was my first staying at an extended stay hotel. I found this hotel clean and the staff very friendly. I also believe it was a very good value considering the hotels in the area. I would definitely stay there again and recommend it to others. There are plenty of dining options located close to this hotel.

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    Reservation problem

    By

    July 18, 2017

    The reservation was incorrect but Paul fixed it for us when we arrived.

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    Comfortable great service

    By

    July 18, 2017

    Excellent .......................................................................................................

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    Good experience

    By

    July 17, 2017

    Room was clean and staff was helpful and friendly. The internet was extremely spotty and I had to use my mobile providers wifi. Other than that everything met or exceeded my expectations.

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    Goodguys Stay

    By

    July 11, 2017

    club

    Staff was very helpful and polite. Room was clean and internet was fast. Very nice hotel.

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    Great Location

    By

    July 10, 2017

    Great location for short stays, clean Hotel with all the basic amenities for Family.

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    Comfortable room and smoker firendly.

    By

    July 08, 2017

    Great place. It was nice having a chair for each adult. In room coffee maker was a nice change from the hotel we stayed at the night before.

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    Friendly, comfortable, and so covenient

    By

    July 08, 2017

    club

    I've never had a bad experience with a Candlewood, and they've become my first choice any time I'm travelling. This was no exception. Basically a perfect experience start to finish. The staff were wonderful, the room was essentially perfect, and it's in a great location, with everything you could ask for for shopping and food within walking distance.

    The room was well equipped, everything looked brand new. I wish I could talk about how comfortable the beds are, but I was asleep too quickly each night to remember much of it, so take from that as you will.

    The only issue I had was that the wireless in my room kept dropping; on any device I tried it went from full bars to nonexistent every few moments. I meant to bring this up at the front desk so they could look into it but never remembered to; since I had unlimited hotspot through my phone it never ended up being much of an issue.

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    great hotel

    By

    July 07, 2017

    platinumelite

    We didn't expect too much with this hotel since this was our first time to stay there.
    BUT it was way better than I expected.
    Room was clean and nice. Staff was super kind.
    they have many DVDs and board games for free and DVD player in the room.
    pool is great also.

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    Great friendly service

    By

    June 30, 2017

    platinumelite

    This hotel staff is always amazing and provides excellent customer service. The rooms are always clean and the beds are extremely comfortable .

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