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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 654 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    654reviews

    • 5 Stars
      427
    • 4 Stars
      126
    • 3 Stars
      38
    • 2 Stars
      28
    • 1 Stars
      35

    Friendly Staff and great customer service. Comfortable Bed

    By

    December 17, 2019

    Great place to stay around the Dallas Galleria Area. Convenient location. Clean rooms, comfortable beds and great work out room.

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    Wonderful experience!

    By

    December 16, 2019

    This hotel more than exceeded my expectations. This is the second time we have stayed here and we will continue to do so when we are in the area. The hotel and its rooms are clean, front desk staff is extremely friendly and helpful.

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    Read Less

    Doesn’t get any better!

    By

    December 15, 2019

    club

    We stayed at this Candlewood for almost two months and it was just like being at home! I’d stay with them again if we had to do it all over again.

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    Outside Sales

    By

    December 14, 2019

    club

    This was a very comfortable and clean Hotel. I would highly recommend it because of the rooms, location amenities and the staff.

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    Read Less

    Better stay maybe next time

    By

    December 13, 2019

    club

    Leisure stay , and maybe my next stay will be better.

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    Nice place close to Mall

    By

    December 08, 2019

    A nice smaller place close to the Galleria Mall. Kitchen nicely stocked to cook meals. The one bedroom unit makes you feel like you are not staying in a regular hotel. Staff was very friendly and helpful. Will be staying here again.

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    Noise

    By

    December 08, 2019

    platinumelite

    There was the sound of a washer and a dryer at the midnight.
    It was terrible.

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    Everything you need

    By

    December 02, 2019

    club

    The suites have all you need for a comfortable stay!

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    Great staff members

    By

    November 30, 2019

    The staff members were professional and helpful. They greeted you at the door and made you feel welcomed. The hotel in itself is clean and comfortable.

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    服務不錯

    By

    November 29, 2019

    性價比不錯,服務人員非常友善,環境可以,廚房方便,對於中短期入住的旅客非常推薦喔!好棒棒!

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    My absolute favorite hotel.

    By

    November 25, 2019

    The staff was very friendly, caring and accommodating. They went out of their way to meet my needs. My room was super clean, spacious and very comfortable. The kitchen was very nice. The bathroom was huge, extremely clean, had plush towels and a good shower. I will definitely return to this hotel during my next visit to Dallas.

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    Great staff

    By

    November 19, 2019

    I loved my stay here at Candlewood, everything about it was a great experience and I would recommend this property to anyone who is in need of a nice place to stay for the night.

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    We are excited to announce that this property completed an extensive renovation on 12/10/2012. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.