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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 329 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    329reviews

    • 5 Stars
      226
    • 4 Stars
      62
    • 3 Stars
      18
    • 2 Stars
      13
    • 1 Stars
      10

    Great Service

    By

    June 20, 2017

    Friendly Staff
    Great Ambience
    Pocket Friendly

    A great hotel in the heart of Dallas. The staff is very friendly. I was greeted well. The only downside is I didn't receive any welcome drinks as part of Spire Elite membership.

    Otherwise, a hands down for the courteous staff and hotel ambience.

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    In addition to my previous comments

    By

    June 13, 2017

    club

    The concept of "free" laundry use is great. There were problems with at least one unit each time that I did laundry (once a week)

    The staff was polite. I dealt with three individuals regarding the issues had during my stay. Chelsea (I think her name was) was always pleasant and seemed to genuinely try to address the concerns that I brought to her. Aman was always polite, but didn't seem to know what to do. He did seem to put forth effort while appearing to be indifferent to the problems.

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    Awesome staff and comfortable accommodations

    By

    June 13, 2017

    club

    I have been very impressed with the service I received at this location, and I actually made note of the mattress type so I can buy one for myself the next time I'm replacing my bed. I've never slept better in a hotel bed!

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    It's worth it!

    By

    June 11, 2017

    club

    I highly recommend this place! It has an kitchen, flat screen, desk, relaxing bed and all. I wish it had a pool to go swimming though.

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    Candlewood Suites by the Galleria

    By

    June 10, 2017

    club

    Excellent stay. Most noteworthy were the positive attitudes of the staff and the spacious room. We are very glad we stayed here.

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    Convenient to many points of interest

    By

    June 08, 2017

    platinumelite

    We have stayed at the this location several times and it is always clean.

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    Great service

    By

    June 07, 2017

    club

    Front desk clerk was very nice and helpful. He greeted me with a smile and was very pleasant. Ensuring our stay was awesome

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    Bed soft and comfy

    By

    June 06, 2017

    club

    This one of my favorite places to stay traveling or non-traveling. The location night personnel(only) makes your stay even better smiles all time......love this suite

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    Great Hotel & Staff

    By

    June 06, 2017

    I stay here every time I'm in Dallas and absolutely love this hotel.

    The service is great, the staff are amazing special thank you to Denise and the room is modern, large and has everything you need for a comfortable stay.

    Location is minutes from The Galleria and walking distance to restaurants and shop.

    Highly recommended

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    Amazing Service and great value!

    By

    June 02, 2017

    club

    I was pleasantly surprised by the Candlewood Suites!! Upon arrival we were greeted with enthusiasm by staff and given a little tour of the facilities. I was not expecting such great amenities!! A lovely gym, FREE laundry, and the grab and go food!!! It made our whole trip so much easier! The room was very clean and updated. Perfect little studio apartment for the week, we will definitely be staying here again!!!

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    Friendly Staff and overall good experience

    By

    May 29, 2017

    I booked at the last minute as I had an emergency. Since the beginning the staff made everything right to improve my trip. The room was clean and comfortable. Definitively would recommend this place.

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    suited my needs

    By

    May 29, 2017

    club

    Between living spaces, candlewood suites met all my needs at a reasonable price

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    We are excited to announce that this property completed an extensive renovation on 12/10/2012. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.