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    Candlewood Suites East Syracuse - Carrier Circle

    Cozy Extended Stay Waits at Hotel's Suites in Syracuse. New York travelers seeking hotels in Syracuse off Carrier Circle opt for the Candlewood Suites® Hotel Syracuse. This thoughtfully situated, all-suite property places patrons within minutes of the area's top corporate destinations and attractions, from Hancock International Airport to Syracuse University. In central New York, the hotel's guests find big-name businesses, including Carrier Corporation, Magna, Time Warner, Bristol-Myers and Lockheed Martin. Guests can count on an easy commute with Interstates 90, 81, 481 and 690 just minutes from the hotel's address in Syracuse, NY. On-site services, like free Wi-Fi access and a Business Center, keep guests connected to the office back home. Those visiting Syracuse for leisure find plenty to do within a short drive of the hotel. The Museum of Science and Technology (MOST) offers interactive, kid-friendly entertainment, as does a Syracuse Chiefs baseball game at Alliance Bank Stadium. Shoppers love exploring the Carousel Center Mall, and Orange fans enjoy the easy commute to SU. The Great New York State Fair is also just minutes from the hotel's location. While in Syracuse, NY you are assured of all the convenience of home thanks to free, 24-hour services, including laundry facilities and a Fitness Center. Pet-friendly suites and a pet walking area accommodate furry family members, too. So, come stay for a night or stay for weeks on end!
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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites East Syracuse - Carrier Circle
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    80%
    Recommend This Property

    Overall Experience

    4

    based on 153 reviews
    80%
    Recommend This Property

    Ratings Breakdown

    153reviews

    • 5 Stars
      77
    • 4 Stars
      37
    • 3 Stars
      13
    • 2 Stars
      14
    • 1 Stars
      12

    nice

    By

    September 19, 2016

    platinumelite

    A great property to stay at. Very comfortable. I would recommend.

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    DIsappointed.

    By

    September 18, 2016

    lack of attention as a IHG member and issues with room.

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    So disappointed. **This experience was not anywhere close to IHG caliber.**

    By

    September 14, 2016

    At check-in my SPIRE status was not (or even IHG member status) acknowledge. The parking lot was dead, hardly any cars and guy at check in showed now "welcoming" demeanor. I figured it would be best to contact management about this so I e-mailed the hotel (with the information noted on the IHG website) and its been 24 hours since then without reply. THE STORY doesn't end yet, got into my room, 229 to find a torn window screen (2nd floor) and only 1 remote for 2 TVs. *******This experience was not anywhere close to IHG caliber.***** In the morning I called the front desk to have them print out a receipt of my stay (for business travel records) to find out that they would pick up, but my phone had a broken receiver, so they couldn't hear me. One word to describe this hotel stay experience, Disappointed.

    Posted byCustomerCare
    September 29, 2016
    Dear jzcsc, Thank you for your time in writing us a review and being one of our Spire Elite Members. We regret to see that your stay with us was not 100% satisfactory most especially due to your check-in experience and room condition being below standards. We have taken note of the points that you have raised and it'll be addressed promptly with management to consider for improvements. Once more, your feedback is much appreciated and our apologies for the shortcomings. Sincerely, Pam G Case Manager IHGService
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    Not clean

    By

    September 10, 2016

    The staff was accomodating but the cleanliness of the rooms we not! I stayed almost 2 weeks for business and my room was only cleaned 1 time, with having to ask!!! Only to find out the same top cover was the same one they put on. The pink stain gave it away. The rooms need to be updated.

    Posted byCustomerCare
    September 19, 2016
    Dear hotelstay59, Thank you for staying with us during your business trip. I am happy that you found our staff commendable. However, I really regret that your stay was affected by the housekeeping services. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying and we hope you give us another chance to show you how great our hotel is. Best Regards, John O Case Manager IHGService
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