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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 356 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    356reviews

    • 5 Stars
      288
    • 4 Stars
      47
    • 3 Stars
      12
    • 2 Stars
      4
    • 1 Stars
      5

    Candlewood fort smith

    By

    April 27, 2017

    platinumelite

    Nice hotel. It was quite. It was close to eating establishment. Rooms have everything.

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    Incredibly comfortable bed!

    By

    April 26, 2017

    We thoroughly enjoyed our stay! My cousin and I meet every spring to plan for our family reunion in August and to go "junking". The staff that checked us in was polite and helpful. The room was quiet and the thermostat was accurate and easy to use. The beds were soooo comfortable! The bath towels and washcloths were soft and absorbent. The complimentary coffee and popcorn were a plus!

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    Great Stay!

    By

    April 26, 2017

    This hotel is very well maintained with beautiful flowers outside, a great outside covered area with a grill for relaxing or entertaining and the room was very clean, plus it was great to have a full kitchen available. The staff were all very accommodating and ALL greeted you when you saw them. Within walking distance to several great restaurants. Will definitely stay here again.

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    Great Hotel!

    By

    April 25, 2017

    Loved everything. Room was very clean, and the staff was professional. Overall a great experience.

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    Comfortable bed good service

    By

    April 23, 2017

    club

    Enjoyed my stay. Will stay again next time come into town for business. Great location and easy to book a room.

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    Good stay

    By

    April 23, 2017

    I only stayed one night, but while I was there I was happy with the Suite. It was clean and well appointed. Although I didn't use it, the lending locker is a great idea.

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    The best hotel in Ft Smith!

    By

    April 20, 2017

    The staff is amazing! The hotel is the cleanest in Ft Smith! By far my favorite hotel!

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    Full kitchen in room at a great price!

    By

    April 19, 2017

    club

    My family was so surprised to see how well setup the kitchen was in our room. It was nice to be able to cook our own breakfast while everyone was getting up and around. The room was great! Clean and comfortable!

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    Disappointing

    By

    April 16, 2017

    club

    Complained about a guest above me to the staff. Was laughed at by staff for complaining and nothing was done. Called again the same night 2 hours later with the same result. The next night I called again and still no results. The next day I checked out early and went to another hotel to get some sleep.

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    Horrible Mattress

    By

    April 16, 2017

    platinumelite

    As stated in my previous review, the sleeping quality of the mattress caused us to check out early and move to the nearby Holiday Inn. We did not complain to the staff during the night because we did not want to move to another room. We decided to move out rather than move to another room - we knew that most HI do have great mattresses, we did not know whether Candlewood does. We did enjoy the quality of the towels at Candlewood, and wished that HI towels were of the same quality.

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    Short but pleasant stay

    By

    April 13, 2017

    Everything was great. The only suggestion I have is to put brighter light bulbs in the kitchen area.

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    Great place

    By

    April 11, 2017

    platinumelite

    I love candlewood suites and this one is just as comfortable as any other. Friendly staff and super comfortable room

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