Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 352 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    352reviews

    • 5 Stars
      284
    • 4 Stars
      47
    • 3 Stars
      12
    • 2 Stars
      4
    • 1 Stars
      5

    Comfortable bed good service

    By

    April 23, 2017

    club

    Enjoyed my stay. Will stay again next time come into town for business. Great location and easy to book a room.

    Read More
    Read Less

    Good stay

    By

    April 23, 2017

    I only stayed one night, but while I was there I was happy with the Suite. It was clean and well appointed. Although I didn't use it, the lending locker is a great idea.

    Read More
    Read Less

    The best hotel in Ft Smith!

    By

    April 20, 2017

    The staff is amazing! The hotel is the cleanest in Ft Smith! By far my favorite hotel!

    Read More
    Read Less

    Full kitchen in room at a great price!

    By

    April 19, 2017

    club

    My family was so surprised to see how well setup the kitchen was in our room. It was nice to be able to cook our own breakfast while everyone was getting up and around. The room was great! Clean and comfortable!

    Read More
    Read Less

    Disappointing

    By

    April 16, 2017

    club

    Complained about a guest above me to the staff. Was laughed at by staff for complaining and nothing was done. Called again the same night 2 hours later with the same result. The next night I called again and still no results. The next day I checked out early and went to another hotel to get some sleep.

    Read More
    Read Less

    Horrible Mattress

    By

    April 16, 2017

    platinumelite

    As stated in my previous review, the sleeping quality of the mattress caused us to check out early and move to the nearby Holiday Inn. We did not complain to the staff during the night because we did not want to move to another room. We decided to move out rather than move to another room - we knew that most HI do have great mattresses, we did not know whether Candlewood does. We did enjoy the quality of the towels at Candlewood, and wished that HI towels were of the same quality.

    Read More
    Read Less

    Short but pleasant stay

    By

    April 13, 2017

    Everything was great. The only suggestion I have is to put brighter light bulbs in the kitchen area.

    Read More
    Read Less

    Great place

    By

    April 11, 2017

    platinumelite

    I love candlewood suites and this one is just as comfortable as any other. Friendly staff and super comfortable room

    Read More
    Read Less

    Short stay near hospital

    By

    April 11, 2017

    Great place, comfortable, friendly and clean. Close to Mercy hospital and convenient to stores and restaurants.

    Read More
    Read Less

    Great service

    By

    April 11, 2017

    club

    The hotel staff were very kind! Room was clean and the bed was very comfortable. The kitchen in the room was perfect. I will definitely stay here again!

    Read More
    Read Less

    Friendly staff and easy check in

    By

    April 10, 2017

    We called a few hours ahead and were told there were plenty of rooms but still reserved one. Upon arrived the front desk staff had everything ready to go. Literally took less than 5 minutes for check in. Very great experience. Room was clean and comfortable. We love staying here!

    Read More
    Read Less

    Wonderful Stay!

    By

    April 08, 2017

    First time to stay at a Candlewood Suites and we were greatly pleased. Friendly staff, clean and spacious rooms. We would happily choose Candlewood Suites again.

    Read More
    Read Less