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    Candlewood Suites Richmond West End Short Pump

    Best of West End Richmond is at this Hotel's Doorstep

    The Candlewood Suites® Richmond West End Short Pump hotel offers apartment-style suites with amenities that welcome the hotel's guests to West End Richmond, VA. This hotel is a winner of the prestigious Quality Excellence Award in 2009 for outstanding service and hotel standards!

    Guests are in the center of a bustling commercial community when they stay at this hotel's location in Richmond, VA, which is situated close to the West End real estate district, Capital One and CarMax. The on-site complimentary Business Center has computers and a printer, and the hotel provides free copy and fax services at the Front Desk for our guests. Each suite has free Wi-Fi access and a large executive desk to help you keep up with your work.

    Vacationers enjoy the charming history and beautiful scenery in Richmond, VA. The hotel is within minutes of Monument Avenue, historic downtown Richmond and the state Capitol. Guests can satisfy their need for speed while watching an exciting NASCAR race at Richmond International Raceway.

    Amenities, location and service make this hotel the perfect choice for both short- and long-term travelers. The pet-friendly policy (fees apply), free DVD library, Fitness Center and free wired and Wi-Fi access are a few of the great perks that make this award-winning hotel stand out. We invite you to experience our great service and earn Priority Club points with each stay!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Richmond West End Short Pump
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 167 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    167reviews

    • 5 Stars
      128
    • 4 Stars
      26
    • 3 Stars
      9
    • 2 Stars
      3
    • 1 Stars
      1

    Clean, Comfortable, Consistent

    By

    January 13, 2017

    platinumelite

    I have been staying at this hotel for the last 1.5 years. EVERY TIME I am greeted and service is outstanding, the conditions are superior and the location for business is without comparison. Ok, now that I have said, this I hope it is not sold out for me!

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    Disappointed

    By

    January 07, 2017

    platinumelite

    bath tub fitting was not working ; bed not comfortable; overall not very clean kind of feel

    Posted byHotelStaff
    January 10, 2017
    I am sorry that you had this experience at our hotel. I hope you can see from our other reviews that this is not common and we take it seriously that you were not satisfied. I realize that our manager tried to remedy the situation before departure but if you would like to discuss it further, please feel free to contact us at 804-364-2000.
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    Very comfy room and bed

    By

    January 06, 2017

    Perfect room for one night or ten days. Everything you need if you want to cook in instead of going out all of the time.

    Posted byHotelStaff
    January 10, 2017
    Thank you for the thoughtful review! I am glad you had a comfortable stay! We try to accommodate each individuals needs no matter how long the stay. Our full sized kitchen helps our guest save a few dollars. Instead of going out to grab a bite to eat, cooking at the hotel gives you the opportunity to explore the Short Pump Towne Shopping Center just right up the road from us! Again thank you for the review and we hope to see you in the near future.
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    a nice and comfort stay.

    By

    December 29, 2016

    club

    we were here for a couple of nights and it was pretty nice and comfortable stay. Courteous staff, Clean room and mattresses, absolutely comfortable stay. The price was a little bit more compared to hotels in vicinity or we felt so because breakfast was not included as complimentary.
    Overall, our stay here was pleasant and comfortable.

    Posted byHotelStaff
    January 10, 2017
    Thank you for the review and your extended stay! Our staff works really hard to create the home away from home feeling for our guest. We understand there is no nothing more warming than a genuine smile after a long day at work. I am so glad that the room was spacious and suitable for all your needs. Thank you for recommending this hotel too people you come in contact with, and we hope to see you soon
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