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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 291 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    291reviews

    • 5 Stars
      233
    • 4 Stars
      40
    • 3 Stars
      8
    • 2 Stars
      6
    • 1 Stars
      4

    Nice room, but ongoing loud noise above us

    By

    2017 五月 24

    club

    The room was nice, but we had unusually noisy neighbors. We received concessions for this, but only after several conversations.

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    Home away from home

    By

    2017 五月 21

    Stayed here for 48 days, with a few extensions during a job. The staff was great, we had numerous packages shipped to the hotel and they always alerted us when they arrived. They worked with us on extending our stay and just made us feel welcome all the time. Thank you for a great place.

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    Excellent Cost - Convenient location!

    By

    2017 五月 18

    club

    This hotel was close by, Hampton University, restaurants and shopping. The room was extremely clean! Bed was very comfortable. Will stay again for sure.

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    Nice hotel for the price

    By

    2017 五月 17

    platinumelite

    Friendly staff, off busy road and comfortable room. Parking is good

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    Nice Property Bad Customer Service

    By

    2017 五月 17

    club

    Room was very updated and overly cleaned. The smell in the room was so strong we had to leave from choking and coughing. The bed was a comfortable bed but very small especially since it was suppose to be a queen size. In reality more like a double bed. The property was nice. As for the customer service, the worst I ever experienced. I understand frustration with busy weekends but I didn't feel like a valued customer at all. Not to mention an IHG member. Have had grand experiences at other properties probably just wont visit this one again.

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    Decent for me

    By

    2017 五月 17

    club

    I usually stay here 2-3 days twice a year when i drive from georgia to Va.I usually book my room a month in advance and never have issues. My only issues i had this stay was loud neighbors above me stomping all hours of the day and night.I dont like complaining so i kept it to myself and hoped i was staying longer than them and i didnt lol. As for everything else the room was clean and the kitchen as well as other things were quality which is why i always choose a candlewoods to stay it feels like home/hotel . Id of course stay there again next time just hopefully ill stay on the second floor.

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    Comfortable and great service

    By

    2017 五月 14

    club

    Liked having a recliner in my room adding to comfort and the service was excellent.

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    AWESOME STAY-THANK YOU THANK YOU

    By

    2017 五月 09

    club

    This place is a diamond in the rough.
    Clean bed, comfortable bed. Great Staff.
    This is my go to hotel when i go to Hampton Va
    LOVED IT!!!

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    Hampton Trip

    By

    2017 五月 09

    club

    Very clean and spacious. I would definitely stay at this location in the future. I would also seek out Candlewood Suites when I visit other locations.

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    Great place to stay

    By

    2017 五月 04

    club

    Bed was comfortable and service was amazing! Whenever I'm in Hampton for a short or long visit CandleWoods suites all the way!

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    Comfy bed, spacious room , sufficient kitchenette space

    By

    2017 五月 01

    club

    Lovely quiet place. Helpful, friendly and curteous staff.
    Nice walking trail cross the road. Convenient to many locally interesting places. Convenient to the highway. Safe area away from hustle bustle.

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    Great

    By

    2017 五月 01

    platinumelite

    Great . Comfortable and convenient to Sentara Hospital.. Only negative was repeating key card failures

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