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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 311 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    311reviews

    • 5 Stars
      251
    • 4 Stars
      42
    • 3 Stars
      8
    • 2 Stars
      6
    • 1 Stars
      4

    Last minute getaway

    By

    June 27, 2017

    We decided at the last minute to get away for the weekend and use some of our IHG points. We arrived after midnight, but the front desk was expecting us. Check-in was fast and pleasant. The room was clean and bed comfortable. When we were able to see the grounds the next morning we wished we had planned some extra time to enjoy the Adirondack chairs near the water. The property and staff were very pet friendly.

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    room

    By

    June 24, 2017

    club

    Bed was very comfortable.
    There was a bug on the floor and a hair in the bathroom. But...overall a very great stay

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    Great Stay

    By

    June 22, 2017

    club

    This location was excellent. Friendly staff greeted us and made the stay pleasant. The room was clean, quiet and very accommodating. We will return.

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    My stay

    By

    June 21, 2017

    Excellent customer service and clean rooms. The desk personnel were friendly.

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    Friendly staff and comfortable room

    By

    June 21, 2017

    club

    The room was more than big enough for my two night stay. The full sized kitchen had everything I needed and then some. (The full size refrigerator was a big plus). The bed was very comfortable and the internet was more than adequate for my work needs. The staff was very friendly and helpful despite being busy with the number of guests from the local conference I was attending. I will definitely be using this location again.

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    Hampton Ministers Conference

    By

    June 19, 2017

    club

    My annual stay at this location is normally great!
    I am however cautious of their practices of double charging.

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    Accommodating Rooms

    By

    June 13, 2017

    club

    Rooms are spacious and feature many necessities . Kitchen is fully equipped for the long stay traveler along with cleaning products. Refrigerator has a quick one step ice maker along with a spacious closet area to hang clothes and or put traveling luggage in. TV was great quality although I question the VHS/DVD combo player for watching rentals movies. No Blu-Ray.

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    Candlewood Home

    By

    June 12, 2017

    club

    Everything about this suite was great. Not to mention that it was deep cleaned the day before so it was quite refreshing upon entering the suite.

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    Great hotel

    By

    June 12, 2017

    My stay at Candlewood was great! The staff was friendly and courteous; they also called me after I was settled in my room to make sure everything was ok. The only downside was that they did not offer housekeeping services since I was staying less than 7 days. Other than that, the hotel stay was wonderful.

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    Pleasant Stay at Candlewood Suites Hampton. VA

    By

    June 12, 2017

    club

    I was visiting the area for a conference. I was greeted by friendly staff and my name was shown on the board as an IGH guest. That was nice! Check-in went well. I was traveling alone and felt very safe. The hotel was clean, as well as, my room. My room was lovely with a full kitchen, full size microwave, and roomy. I would certainly stay again.

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    Pet friendly

    By

    June 05, 2017

    club

    Every thing about Candlewood Suiteso is great at this location.

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    Clean and comfortable.

    By

    June 04, 2017

    Room smelled a little musty from the humidity. People upstairs were a little noisy and doors next door were loud but not unbearable.

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