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    Candlewood Suites Arundel Mills / BWI Airport

    New All Suites Hotel Offers Comfortable Amenities

    Welcome to the Candlewood Suites® Hotel Arundel Mills/BWI Airport, the area's newest all suites hotel located in Hanover, Maryland. This hotel's accommodations are in close proximity to the Arundel Mills Mall which features over 200 stores and restaurants, and is near Baltimore Washington International Airport (BWI), Fort Meade and the NSA. With BWI Airport within 3 miles and our complimentary airport shuttle, guests enjoy hassle-free travel.

    In Hanover, MD the hotel's patrons can visit local attractions like Maryland Live!, an entertainment and gaming venue, and the Baltimore Inner Harbor and downtown Annapolis are only a short drive away.

    After a day of meetings or sightseeing, come home to our cozy suites with fully-equipped kitchens, comfy recliners, Sealy beds®, 37" HD LCD TVs and in-room safes - all complimented with a contemporary decor. Guests appreciate fax, copy, print and PC services that are available 24/7 in the Business Center in the lobby. Our Hanover, MD hotel offers the convenience of free wired and wireless Internet access, as well as 24-hour, free self-service laundry facilities, the Candlewood Cupboard and a Fitness Center. Whether staying for 1 day or an extended stay, the hotel is ideal for business trips, family getaways and temporary housing. Per Diem Government rates, Priority Club Rewards and great perks are why guests, "Consider Us Home."

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Arundel Mills / BWI Airport
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 282 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    282reviews

    • 5 Stars
      177
    • 4 Stars
      64
    • 3 Stars
      14
    • 2 Stars
      15
    • 1 Stars
      12

    Spire Elite Member Not Quality Experience

    By

    January 22, 2017

    Booking this room had presented some difficulties. As we were trying to plan a last minute trip to DC we called your facility for some guidance and knowledge of the area. The woman who answered the phone at 12 am Thursday morning could careless about what our questions were as she over spoke on top of us and didn't let us get a word in and ask our questions. I told her I am a spire elite member when I called and the information she was giving us was incorrect about room mates and etc.... I told her I am hanging up the phone and will book it myself through the app. So we did. I made my reservation as I wanted to originally through the app. I called back the hotel to add my grandmothers name to the reservation again the woman was unhelpful and made us nervous about our choice of hotel for a reservation..

    So I called the next day to confirm my reservation again and spoke with Harold. I explained to him the woman on the overnight shift wouldn't let us get two words in. Or made us feel confident about our reservation... As I was correct she DID NOT add my grandmothers name to the reservation or make sure we needed two beds.. Harold was great and corrected our reservation on my third try!!! Thank you Harold for finally listening..

    Now, I asked my grandmother some basic questions as I was excited to tell her about your company and the perks I have gained through being Spire Elite Member and why I normally choose IHG. Come to find she didn't get offered bonus points or complimentary items in check in as we normally receive. She also was never greeted or thanked as a spire elite member. She even had my membership card with her! She said her room was basic and no upgrade was even mentioned if they could accommodate that. I explained since they did arrive late which I did tell Harold they were arriving after 10pm. So that I may understand but the service at this hotel was only helpful with Harold on the phone.

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    Good stay for the weekend

    By

    January 17, 2017

    Stayed here because it was close to the Maryland live casino. Had a good stay. Staff was friendly. Nice quite area.

    Posted byHotelStaff
    January 18, 2017
    Dear Valued Guest, Thank you for taking the time to give us a review of your stay at our Candlewood Suites Arundel Mills Hotel. We are glad that you were able to take advantage of our convenient location and close proximity to all the local attractions in the Hanover area. We are looking forward to seeing you in the future and welcome to the Candlewood Suites Arundel Mills Hotel family. Best,
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    Overall good experience

    By

    January 09, 2017

    Everything was great other than the fact that they put us on the fourth floor, which is a smoking floor. I have two small children and although we had a non smoking room, the smell of marijuana and tobacco seeped into our room all day/night. I asked for a new room and they told us the hotel was fully booked, but I found this odd because the parking lot never seemed too full and and I rarely saw anyone coming and going from the hotel. I would stay there again as long as I could stay on a different floor.

    Posted byHotelStaff
    January 18, 2017
    Dear Valued Guest, Thank you so much for giving us a review of your stay at our Candlewood Suites Arundel Mills Hotel. Firstly, I would like to apologize about the issue you experienced. When our availability allows us we make sure we move our guests whenever they request it. However, I apologize that we were unable to do so during your stay due to being fully booked. However, we are glad that you saw value in our hotel and would return in the future. Next time we will be sure to accommodate all your needs. Best,
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    Needs improvement

    By

    January 07, 2017

    For the price, I expected much better service. I will shop around next time for a better deal.

    Posted byCustomerCare
    January 17, 2017
    Hi DetroitRedWings75, Thank you for your recent stay at our property and leaving us feedback. It is unfortunate to know that you did not find enough value in our pricing. Please know that I will keep your comments in our file and will share it with our hotel owners and management for review. I appreciate your thoughts as this will definitely be instrumental to our improvement. Kind Regards, Danelle A Case Manager IHGService
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