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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    83%
    Recommend This Property

    Overall Experience

    4.1

    based on 812 reviews
    83%
    Recommend This Property

    Ratings Breakdown

    812reviews

    • 5 Stars
      457
    • 4 Stars
      180
    • 3 Stars
      63
    • 2 Stars
      59
    • 1 Stars
      53

    Rooms Dirty

    By

    December 11, 2019

    platinumelite

    Would not recommend. Bed comforter was dirty and I had to ‘prove’ it was dirty before being allowed to receive another one. Shower was dirty and had hair on the walls and floor. Shower floor creaked every time you move. Shower gel container was empty. Coffee was never replenished, so I had to go buy my own from a store.

    I travel a lot and try to stay in IHG affiliated hotels, but I do NOT recommend staying in this one.

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    Front desk could care less

    By

    December 10, 2019

    What could have been a nice, relaxing stay turned into a big disappointment. There was no way to properly retrieve phone messages, and 2 outside call attempts to the room never rang thru to the room or went to voice-mail. When we asked the front desk how to get it to work properly, we were basically blown-off with a response that the system was "quirky", and we just had to live with it. UNACCEPTABLE!! If you don't know the answer, as a service industry, you need to contact someone who DOES (like the manufacturer, installer, etc) - - NOT put the responsibility on the customer who expects something like that to be working

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    Thanks for the got chocolate

    By

    December 08, 2019

    club

    It was a good space and met my needs. The free hot chocolate was nice, too.

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    Convenient location, clean and comfortable

    By

    December 06, 2019

    Hotel was convenient to my work location and was clean and comfortable. I love Candlewood Suites because of access to free laundry and the fact that they have kitchens complete with large refrigerators, a cook top and are fully stocked with kitchen supplies.

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    Nice location

    By

    December 03, 2019

    club

    We stayed for 4 nights during the Thanksgiving holidays. Loved the big bathroom and separate bedroom. There was comfortable seating and good lighting. Always a downside, the tv had poor reception and a dog was barking in the next room.

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    Great Hotel Good Location

    By

    December 03, 2019

    Great hotel, good location, reasonable rates. Spacious rooms, with kitchens. More like an apartment complex versus a hotel.

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    above and beyond expectations

    By

    December 03, 2019

    club

    This was the best hotel stay my wife and I have ever had. We have a handicap tag and one night there was a car without a tag or plate in the handicap parking. We let the front desk know and they took care of it right away and within 15 or so minutes that car was moved and we were able to park in the handicap spot. My wife has had two total knee replacements and has metal rods going down both sides of her spine. The front desk was awesome and very professional.

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    Coffee

    By

    December 02, 2019

    club

    The only thing I had a problem with was the coffee ran out in the cupboard two days of my stay

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    Consistently Great Service

    By

    December 01, 2019

    I had a great stay. The staff was very helpful and the room met or exceeded my expectations...It's always been a pleasure dealing with Candlewood Suites.

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    Excellent place for comfort

    By

    November 27, 2019

    club

    I would recommend this hotel to everyone. Very clean and friendly, helpful staff

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    Dirty rooms

    By

    November 23, 2019

    club

    Dirty room that wasn’t clean and had paint chipping off the wall

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    Great value

    By

    November 20, 2019

    club

    Clean room, courteous staff, excellent value for a kitchen suite

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