Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.3

    based on 356 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    356reviews

    • 5 Stars
      221
    • 4 Stars
      65
    • 3 Stars
      32
    • 2 Stars
      15
    • 1 Stars
      23

    Friendly staff, spacious room

    By

    June 26, 2017

    club

    Enjoyed the quick stay. Staff was friendly and accommodating, even though I arrived very early. Would like to see a room set aside as a business center instead of a computer on a counter in the checkin area. Carpet in room seemed like it could use a good cleaning, but that may be a consequence of the humidity. Bed was comfortable and I really appreciated having a DVD player in the room.

    Read More
    Read Less

    Bed was awesome

    By

    June 24, 2017

    club

    I was amazed at the way I felt when I got up, my back hurt when I get up at home and it never hurt at all when I got up to go to work at the Candlewood Suite I stayed at. The staff was so helpful and friendly they made me feel at home. It sure makes a difference when you have to leave your family to work out of town.

    Read More
    Read Less

    Clean and comfortable

    By

    June 22, 2017

    Very clean facility everywhere. Quiet room, blackout shades and the most comfortable bed I've ever slept in. Super friendly staff, convenient location. Candlewood Cupboard offers all the necessities as well as free laundry machines. Highly recommend

    Read More
    Read Less

    SMOKing Room

    By

    June 20, 2017

    club

    Deodorizer didn't help. Carpet had burns and needed to be replaced.

    Read More
    Read Less

    Peaceful and friendly courteous staff

    By

    June 20, 2017

    We needed to do extended stay due to my husband going for appointments at MDAnderson. To our surprise our room was so clean, the kitchenette fully equipped, living room and bedroom were very comfortable. We really enjoyed our stay we do recommend this place.

    Read More
    Read Less

    Comfortable, Convenient, Affordable

    By

    June 19, 2017

    Large room suite, very clean, great value, and near venues. Staff was very friendly and hotel was well maintained.

    Read More
    Read Less

    Candlewood Suites Houston By the Galleria

    By

    June 19, 2017

    Wonderful stay. I stayed at this location for 2 weeks and felt safe and secure. I will stay here again.

    Read More
    Read Less

    Not for This Price

    By

    June 19, 2017

    I felt like I was staying in a slum hotel. The room was filthy. It smelled like dirty wet dog. The kitchenette floor was sticky, and the sheets has spots on them. I only spent one night, and wouldn't have stayed that night if I could have gotten out of it. The room is dark, and in serious need of remodeling. The only thing missing was the cockroaches.

    Read More
    Read Less

    Nice place to stay

    By

    June 13, 2017

    club

    Great everything! Nice kitchen, comfortable bed, clean facility.

    Read More
    Read Less

    Clean Room, Unvomfortable Bed

    By

    June 12, 2017

    club

    Nice clean room for the price. Don't expect too many extras but overall it's a decent place to stay in a pinch. Don't buy anything from the store. It will be three times as much as if you went to the local grocery.

    Read More
    Read Less

    Super Value

    By

    June 07, 2017

    club

    Upon arriving at the hotel, I was greeted by the front desk person and she was extremely helpful and efficient...multi-tasking to get 3 customers checked in as quickly as possible. It was a nice surprise to be giving a drink and snack at check in for being a rewards member. The room was clean, the beds were comfortable and the pillows were perfect. My only issue is that the hotel used the old style hotel air conditioners under the window, however there was not a separate unit for the bedroom. So, you had to leave the bedroom door open in order to get enough cool air to be comfortable.

    Read More
    Read Less

    Very Comfortable

    By

    June 05, 2017

    club

    Our stay was 4 nights. We found the Hotel to be very clean and the staff friendly and helpful. The price was right.

    Read More
    Read Less