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    Candlewood Suites Houston NW - Willowbrook

    Houston, Texas Hotel's Guests Prefer Comfort

    Whether you are here for a night or for an extended stay in Houston, TX, our hotel's location serves your needs. Escape the hustle and bustle of downtown and enjoy the suburban surroundings of the Candlewood Suites® Houston NW Willowbrook hotel on the northwest side of the city.

    Begin your stay with a shopping visit to the nearby Willowbrook Mall, just 1.5 miles away, or take the family ice skating throughout the year at the Aerodrome indoor complex. Adults enjoy the horse racing at Sam Houston Race Park, just a few minutes away. Should you decide to explore downtown Houston, TX, our hotel's location is a short drive from popular destinations like the Museum District and Minute Maid Park.

    Business travelers enjoy the convenience of having a 24-hour Business Center and our complimentary services, as well as the short distance to area businesses like Hewlett-Packard, Baker Hughes, BJ Services and IKON. Let us be your office away from home during your next visit to Houston, TX.

    Our hotel's amenities are designed to make your visit a relaxing one. Enjoy the outdoor pool and barbecue grills, as well as the free high-speed Internet access in each one of the hotel's suites. An extended stay in Houston, TX is made more convenient with our complimentary laundry facility and a 24-hour Fitness Center. Book your stay with us today at our north Houston hotel and you'll see why guests "Consider Us Home."

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Houston NW - Willowbrook
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    81%
    Recommend This Property

    Overall Experience

    4.2

    based on 73 reviews
    81%
    Recommend This Property

    Ratings Breakdown

    73reviews

    • 5 Stars
      45
    • 4 Stars
      13
    • 3 Stars
      5
    • 2 Stars
      4
    • 1 Stars
      6

    NEVER AGAIN AT THIS LOCATION

    By

    April 07, 2016

    WHEN WE MADE THE RESERVATIONS WE GAVE THE NUMBER OF PEOPLE IN PARTY, INCLUDING CHILD.
    THE HOTEL UPON ARRIVAL COULD NOT ACCOMMODATE US WITH A ROOM, SUGGESTING MY DAUGHTER SLEEP ON FLOOR.
    THEY FINALLY FOUND A ROOM WITH A RECLINER, WHAT A JOKE, EACH TIME MY DAUGHTER MOVED IT CLOSED UP ON HER, WE REQUESTED A QUITE PART OF THE HOTEL, AGAIN. THE PERSON ABOVE US CHECKED IN AFTER 11 AND WAS UP TILL AFTER 2AM AND UP AT 6AM. RESULTS NO SLEEP.
    THE ROOM TEMP WAS POOR, THE COFFEE POT WAS BROKE IN ROOM, THE COFFEE DOWNSTAIRS WAS BURNT, NO COMPLIMENTARY BREAKFAST.
    GO WITH FIRST INSTINCT NEXT TIME AND LEAVE.

    Posted byCustomerCare
    April 17, 2016
    Dear BECKYMINE727, Thank you for your stay and for being an IHG Rewards Club Spire Elite member. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to read that you found your last visit to be disappointing. I am sorry for the issues you had experienced with your room accommodations most especially with its soundproofing conditions and lack of a sofa bed. Our guest's comfort remain a priority and I apologize for letting you feel otherwise. I have sent you an email to address your concerns further. Again, thank you for your comments and for choosing us for your lodging needs. Sincerely, Ingrid V. Case Manager IHGService
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    good

    By

    April 04, 2016

    good, would recommend, and will stay there adding, adding text so make this long enough to post

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    Great and friendly service staff

    By

    March 31, 2016

    club

    The internet booking and service level meet my expectation.

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    Enjoyable stay

    By

    March 07, 2016

    platinumelite

    The rooms are clean and comfortable and the staff is extremely nice and helpful.

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