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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    87%
    Recommend This Property

    Overall Experience

    4.5

    based on 307 reviews
    87%
    Recommend This Property

    Ratings Breakdown

    307reviews

    • 5 Stars
      207
    • 4 Stars
      60
    • 3 Stars
      21
    • 2 Stars
      11
    • 1 Stars
      8

    Comfortable bed and free use of washer and dryer

    By

    July 20, 2017

    This Candlewood Suites had excellent staff. We loved the free use of the washer and dryer. We were required to stay at this hotel by a sports team travel company. This hotel wasn't close to the fields, no pool and the team didn't have anywhere to "hang out" (inside or outside). The price was high considering the amenities not included (free breakfast, pool). This is not the hotels fault, I know the travel company was probably trying to spread the revenue throughout the city.

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    Very clean, roomy, and up to date decor

    By

    July 19, 2017

    club

    Excellent hotel to stay at. Room was great, bed very comfortable, bathroom shower excellent. Laminate flooring when you walk in. Bathroom tile and rest of suite carpet. Carpet very clean. Whole suite was excellent, top of the line. The only thing that would have made my stay better was if Candlewood Suites would provide some type of continental breakfast area. Even though the suite had a kitchen, when on vacation I prefer not to cook breakfast.

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    Great place to stay

    By

    July 19, 2017

    club

    Clean and tidy room. Friendly and helpful front desk personnel.

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    Not what I hoped for!

    By

    July 17, 2017

    club

    The staff was pleasant enough, throughout. Jonna, at the front desk was exceptional ! Parking was bit of a pain. Lobby was welll cared for. Liked the daily USAToday. I would have thought that the cleaning crew would have easily found and replaced the warped/burned frying pan. Bought my own teflon coated pan to have a good, usable pan for cooking. My wife almost fell, as did I, in the slippery bath tub; until we bought a self-stick clear rubber mat for the tub.
    The bed mattress itself was acceptable, although not great. Getting in and out of bed was a noisy, creaky, squeaky, frustration !
    The quality of toilet paper, paper towels, and facial tissues is really low, as is usual in most economy and moderate cost motels. Bought our own replacements for these items.
    Noise levels were good, trash removal was also good.

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    Good Choice

    By

    July 15, 2017

    club

    A good value for an extended stay hotel. Nice suite with lots of available amenities.

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    DIRTY SHEETS!

    By

    July 14, 2017

    Upon entering room 422 I pulled the comforter and sheets back and found DIRTY SHEETS! I called front desk and she was great, they had to change everything on the bed including the mattress cover.

    Best of luck staying here!

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    Very clean an comfortable. Excellent staff.

    By

    July 13, 2017

    This was my second stay at Candlewood East. I had to delay my trip a day because it was booked and I didn't want to stay anywhere else. Whenever I'm in Indianapolis this is where I will stay.

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    home away from home

    By

    July 10, 2017

    Fast, clean, and friendly. The curb appeal was welcoming. The staff was friendly and efficient. The building and grounds were clean and you could tell that pride was taken by the staff.

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    No Iron and Very Squeaky Bed

    By

    July 04, 2017

    club

    There was no iron in our room. There was an ironing board but no iron. The bed squeaked badly every time we turned over. Parking was horrible. And we had kids outside playing until very late when we had to get up early.

    The room was nice. The girl at the front desk was helpful with parking info. However, I am used to receiving info when I check in, such as the coffee, etc available, availability of gym equipment (times, etc), if there is a pool, etc.

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    INDY VISIT

    By

    July 03, 2017

    Staff was extremely helpful. All questions answered as well as staff being very courteous.

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    Non-smoking hotel

    By

    July 02, 2017

    The experience was great except for having a non-smoking room. As a smoker I prefer not to have to go outside to smoke.

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    Excellent Alternative to Downtown Lodging

    By

    June 28, 2017

    platinumelite

    This property is a great way to cut costs in comparison to downtown lodging in Indianapolis without sacrificing quality.

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