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    Candlewood Suites Indianapolis Dwtn Medical Dist

    Welcome to Candlewood Suites in Downtown Indianapolis, Indiana

    Our extended stay hotel near downtown Indianapolis is a short drive to Indianapolis International Airport, making travel to the hotel easy and convenient.

    Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Indianapolis Zoo, Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum provide fun for all ages. For sports enthusiasts, the Indianapolis Motor Speedway, Lucas Oil Stadium, NCAA Hall of Champions and Conseco Fieldhouse are just minutes from our hotel.

    For business travelers we offer free high-speed Internet access, a business center and two meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters.

    This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A fitness center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. The hotel provides a shuttle service (surcharge) (based on availability - contact hotel for details).

    Call today to take advantage of our great Indianapolis hotel deals!

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    Quick Info

      • Check In: 4:00 PM
      • Check Out: 11:00 AM
      • Minimum Check-In Age: 18
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Indianapolis Dwtn Medical Dist
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 390 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    390reviews

    • 5 Stars
      267
    • 4 Stars
      77
    • 3 Stars
      24
    • 2 Stars
      11
    • 1 Stars
      11

    big property but poor management

    By

    January 16, 2017

    platinumelite

    unprofessional staff at the desk. they were friendly but they were clueless about what they doing. they really need customer service training. girl who checked in us not greet us as member nor she knew how to welcome a loyal IHG member. I asked for upgrade if available which she said it not and I was given the room on last floor and way in corner. I didn't bother to ask to change the room. I also asked for late check out which they gave me after some request anyway we checked out way early than the actual check out time.

    Posted byHotelStaff
    January 16, 2017
    ADK84, I am sorry about your negative experience with your most recent stay. Before replying, I wanted to look into this matter more. Upon checking your reservation, based on your IHG feedback, noticed that it was booked on a points stay. Points stay redemptions are booked in our 'Studio' suite rooms. On the date of your arrival our Loyalty Champion reviewed incoming reservations, as it pertained to IHG members. Based on your Platinum status with IHG, a room upgrade was given to a 1-bedroom / corner suite. Considered to be one of our nicest rooms, facing the Indianapolis skyline. The person checking you should have acknowledged your status and informed you of this upgrade during the check-in process. I will address your concerns with my Operations Manager, who handles front desk staff training. Don H General Manager
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    Very comfortable and convenient.

    By

    January 16, 2017

    club

    Our stay was during a time of medical procedures. It was close to the hospital and a shuttle was available which made it very convenient. The suite was very comfortable.

    Posted byHotelStaff
    January 16, 2017
    Pjd47, We greatly appreciate the feedback from your recent stay at our facility. I am sorry to hear that it was not under ideal circumstances. Perhaps your next visit will be that of leisure, allowing you to enjoy the experience more. We wish you and your family the best. Don H General Manager
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    Great room and good value.

    By

    January 15, 2017

    club

    Room had a very nice layout. Everything was clean, and the room was very quiet. Staff was polite and helpful. Close to downtown, with shuttle available or reasonable cab fare to convention center.
    The only thing lacking was a breakfast, but with the kitchen facilities, the next time we stay here, we'll be prepared. We will definitely stay here again,

    Posted byHotelStaff
    January 16, 2017
    ATA Attendee, We greatly appreciate your patronage and the kind words from your recent stay with us. As you mentioned, the Candlewood Suites brand does not offer what is considered to be the standard Continental/Hot breakfast options. Our location does offer many options for purchase within our Candlewood Cupboard, or can provide several local dining options. If this amenity is something a person is looking for, we suggest IHG's sister brand, the Staybridge Suites. We do hope that when back in the Indianapolis area you will once again choose our location. Don H General Manager
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    Very good service and clean rooms

    By

    January 14, 2017

    club

    Impressed by the service and clean facilities. Very nice and friendly staff.
    Spacious rooms, comfortable beds. Very good location, extremely close to the Hospitals, Indiana Med School and downton.

    Posted byHotelStaff
    January 16, 2017
    Silviaventura47, I appreciate your taking the time to provide feedback from your recent stay at our facility. We hope that when in Indianapolis again you will choose to stay with us again. Don H General Manager
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