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    Candlewood Suites Indianapolis Dwtn Medical Dist

    Welcome to Candlewood Suites in Downtown Indianapolis, Indiana

    Our extended stay hotel near downtown Indianapolis is a short drive to Indianapolis International Airport, making travel to the hotel easy and convenient.

    Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Indianapolis Zoo, Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum provide fun for all ages. For sports enthusiasts, the Indianapolis Motor Speedway, Lucas Oil Stadium, NCAA Hall of Champions and Conseco Fieldhouse are just minutes from our hotel.

    For business travelers we offer free high-speed Internet access, a business center and two meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters.

    This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A fitness center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. The hotel provides a shuttle service (surcharge) (based on availability - contact hotel for details).

    Call today to take advantage of our great Indianapolis hotel deals!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 11:00 AM
      • Minimum Check-In Age: 18
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Indianapolis Dwtn Medical Dist
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 323 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    323reviews

    • 5 Stars
      219
    • 4 Stars
      64
    • 3 Stars
      21
    • 2 Stars
      10
    • 1 Stars
      9

    Indy Stay

    By

    June 09, 2016

    club

    Very nice and clean hotel. Room was great! Staff were all very nice and helpful!

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    Very nice and convenient

    By

    June 08, 2016

    Needed to be at Methodist Hospital early in the morning. Stayed the night before. The hotel room was very spacious and clean and the price was right. Free parking!!

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    Perfect for Indianapolis Motor Speedway

    By

    June 02, 2016

    If you want somewhere to stay while visiting the Indy 500 or Brickyard 400, and are in a group of 4-6 people, this is perfect.

    Posted byHotelStaff
    June 02, 2016
    tintin1975, Thank you so much for coming 'across the pond' to visit Indianapolis, for the 100th running of the Indianapolis 500. Given the square footage of our guest rooms, being the largest in Indianapolis, do agree with you that we would be an ideal choice for multiple occupants (depending on room type). We hope to have the opportunity to serve you again for the Brickyard 400. If not, possibly the 101st running of the Indianapolis 500. Don H General Manager
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    very bad experience

    By

    June 01, 2016

    Hello,
    We stayed at this hotel for a graduation nearby, and my brother in law - who is a member, used his points to kindly reserve a room for us for two nights. Once my husband and I arrived, we were told that the points would "come later" and that we needed to use our credit card. We explained this room was already reserved by my brother in law, but we didn't get anywhere with the front desk girl, and it was late, so we gave our credit card to reserve a room (already reserved). We then arrived to our suite, and noticed it was stagnant in the room, so we then went to turn on the AC, but nothing happened. Not even the fan worked. We called the front desk and were told that maintenance couldn't help us until the next day and we tried to "troubleshoot" over the phone but it didn't work. As we couldn't open any windows (windows don't open), it was stifling. We then got someone to come in and the boy also realized the thermostat was indeed broken.
    The next day, my brother in law came in person to fix the mess of us using a credit card unnecessarily, and he had to spend about 20 minutes to clear this up and get the room back to being reserved with his points and our credit card reimbursed.
    We were also told we couldn't get any other room to switch to, but that it would be fixed the next day. We were out the entire day (graduation), and when we arrived that night we realized no one fixed the AC/fan. We did tag on another night as we wanted to leave Monday morning, and while waiting for the one and only working elevator, we talked with a gent who said he was there for two weeks and the other elevator was broken the whole time, even though it said it would be fixed "shortly".
    To stay in a stagnant room for 3 nights, and to see everyone waiting for the one working elevator, and just the non-caring attitude of workers in general, made this the hotel stay the worst experience. I honestly don't know how this establishment keeps going, and this is the first "bad" review I've ever felt compelled to write.

    Posted byHotelStaff
    June 08, 2016
    jg74, I am so sorry that you left our facility with a negative impression. Given the ambiguity of these reviews, it can sometimes be difficult to answer in definitive terms. As to the first issue experienced, I can only assume that when your brother-in-law made initial 'points' reservation via IHG, he failed to add you or your husband's names as accompanying guests to the room. Given homeland security issues, without your name being associated with the reservation in question, even though you may have been familiar with the name booked under, we were unable to give you this room. Thus, asking for a new form of payment to secure a room. While we do not have 24-hour maintenance staff, we are staffed 7-days/week to handle property/guest issues. You should not have had to deal with a non-functioning A/C for the duration of your stay. I can only imagine that our hotel was in a sold out status, which may have prevented staff from doing a room move. One of our elevators was indeed down for an extended period of time, which was resolved on May 15th. This was an inconvenience for many of our patrons and we appreciate persons being patient while our elevator company worked to correct the issue. I am sincerely sorry for the issues you experienced and for losing you as a future patron of out facility.
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