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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 361 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    361reviews

    • 5 Stars
      272
    • 4 Stars
      62
    • 3 Stars
      13
    • 2 Stars
      8
    • 1 Stars
      6

    Increased Pet Fee

    By

    April 21, 2017

    The pet fee at this location jumped from $15 for the first night and $10 for each additional night up to a certain amount, to $25 for the first night and $20 for each additional night, doubling the price for the pet fee. I was told this was due to what fees were in the area at other hotels. The main reason I didn't stay at those hotels was due to their pet fees esp. for one or two night. Fees should not be raised because of what other places charge, but should be helpful to guests and remain low as to keep business. I will no longer be staying here after almost a stay every month for the past year. A suggestion would be to do like some other Candlewood Suites do and have no pet fee charges for reward members, esp. Platinum and Spire.

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    Clean

    By

    April 17, 2017

    club

    Very clean and friendly. Well maintained and convenient location. The bed was comfortable.

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    Nice staff

    By

    April 17, 2017

    They were very accommodating with my needs this stay.

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    Good value

    By

    April 17, 2017

    club

    Nice place to stay for the money. Nice to have a full kitchen.

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    Beautiful Knoxville spring

    By

    April 15, 2017

    platinumelite

    We enjoyed this trip as much as ever. Wonderful staff always make us welcomed.

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    Suite Knoxville

    By

    April 15, 2017

    platinumelite

    This hotel has very friendly staff and comfortable rooms. It is located in a great section of Knoxville, close to everything and yet in a quiet location. Having a kitchen makes it nice to cook your own meals, but if you want to go out and eat at the local establishments, there are several within a few minute drive.

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    Typical

    By

    April 15, 2017

    platinumelite

    I don't like the lock box concept for check in. It doesn't give me the choice of welcome packet or points.

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    A great stop-over stay

    By

    April 14, 2017

    My husband and I were on our way back home from Florida and stopped in Knoxville overnight. We had our dog with us. The staff were great, so helpful. The room was clean, quiet and comfortable. We did a load of laundry and made dinner. Everything was great. I would definitely stay at Candlewood Suites again.

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    Wonderful Stay

    By

    April 11, 2017

    club

    We enjoyed our stay at this hotel very much. The staff was friendly, the room was clean, the beds were comfortable. Having the full kitchen was a plus. And it is pet friendly as well.

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    Great hotel

    By

    April 10, 2017

    club

    I was quite impressed and pleased with my experience with this hotel....from booking it over the phone, checking in after hours to checking out. I was especially impressed with the room...the full kitchen, nice bathroom and very comfortable bed. The staff was gracious and helpful.

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    Room

    By

    April 06, 2017

    Coffee in the room seemed to be dated, the only sugar packs found were from a fast food restaurant. We had to go down stair for better coffee.
    Bed is comfy, and value is excellent. Overall the stay was pleasant.

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    Dyer

    By

    April 05, 2017

    platinumelite

    For the price this facility far exceeded my expectations. The laundry facility was excellent. The staff was very nice and acted in a very professional. The room was clean and comfortable. The location of the hotel was perfect for my needs. I think the honor system for the snacks and other food items was an excellent idea.

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