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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 392 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    392reviews

    • 5 Stars
      295
    • 4 Stars
      69
    • 3 Stars
      14
    • 2 Stars
      8
    • 1 Stars
      6

    GREAT TEAM AND VERY COMFORTABLE

    By

    May 28, 2017

    platinumelite

    I have stayed in many IHG Hotels....This Candlewood Suites in Knoxville is HANDS DOWN the best I have stayed at. It all starts at Check-in... whether it's April,Kris, or any of the others...They ALL are very professional and make you feel welcome. The management team is always available and makes sure you are taken care of. The rooms are always clean and ready when you arrive. ( housekeeping does a fabulous job) Rooms are very comfortable!! I stay in IHG Hotels over 200x a year, so believe me when I say "this hotel has it all together". I wish other Hotel Management would learn from this team in Knoxville. First Class Team and Great place to stay!!!!

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    Friendly Staff

    By

    May 26, 2017

    club

    The staff was friendly, I was greeted at the desk with a candy bar and my cat felt very welcome.

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    Pleasant surprise

    By

    May 24, 2017

    platinumelite

    Friendly staff, adequate parking, clean and comfortable

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    comfortable

    By

    May 24, 2017

    club

    was not there long enough to have had much interaction with staff so cannot comment there. however, the place was clean. the beds were above average for a hotel. towels were very nice. bath amenities were quite sufficient. in passing laundry area looked clean. they do allow pets, have a pet designated area

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    Best Candlewood Suites

    By

    May 23, 2017

    The pump bottles for shampoo and conditioner in the shower and the personal letter in my room to acknowledge my status with IHG were firsts for me. This is an excellent property.

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    Hard to find and musty rooms

    By

    May 22, 2017

    club

    This location was difficult to find. It appears to be right off the interstate but it took some navigation to get there. The rooms had a very strong musty smell. The beds are not confortable and the rooms were warm.

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    Excellent value for price

    By

    May 22, 2017

    club

    My wife and I were looking for a hotel for an extended stay of about six weeks while I was receiving treatment for cancer at a facility in Knoxville. We checked several hotels and this one provided the facilities and services we wanted at the best price.

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    Good value

    By

    May 20, 2017

    club

    Decent hotel for the money. Bed was smaller than the average queen. Should be a bit wider. The mattress pad kept bunching up making for some discomfort. Bed was firm. A/C was noisy and difficult to control. Friendly courteous staff. Clean room but needs some updating.

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    Good stuff

    By

    May 18, 2017

    I really enjoyed my stay here and would come back again when I'm in the area.

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    Home Away from Home

    By

    May 15, 2017

    Staff is always friendly and helpful. Can always count on consistent quality and service.

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    William Hutcheson

    By

    May 15, 2017

    club

    It was a good stay at the hotel and will be staying again at some point. Great service and friendly staff. Room was adequate and clean.

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    Pleasantly Surprised

    By

    May 15, 2017

    Since we had never experienced staying at a Candlewood Suites, our expectations were cautiously optimistic because of a low room rate for a Studio. It was an almost too good to be true stay! Low rate in a very clean, comfortable, well appointed room. Any future travels will include stays at Candlewood locations.

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