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    Candlewood Suites Knoxville

    Guests Love Hotel's Suites in West Knoxville, TN

    Home to the University of Tennessee Volunteers, Knoxville is a vibrant city situated along the Tennessee River. For business or pleasure, the Candlewood Suites® Hotel Knoxville offers comfortable suites and friendly service to make your stay as carefree as possible.

    Business travelers seeking extended stay hotels in Knoxville, TN love our property's proximity to some the area's top destinations, including the US Department of Energy, ORNL and Pilot Travel Center. We're also just a short drive from the University of Tennessee. With great perks like free high-speed Internet access, patrons enjoy optimal productivity.

    Our guests find plenty to do in Knoxville, Tennessee. Because the hotel's location is on the west side of town, it's easy to see all the highlights. Be sure to explore the beautiful 1982 Worlds Fair Park, and don't forget to see the city from the Sunsphere Observation Deck. We are just minutes from the Turkey Creek Shopping Center. And, a day trip to the Great Smoky Mountain National Park is a must for those on vacation or an extended stay.

    As our hotel's guest in Knoxville, TN, you'll enjoy 24-hour amenities, including a Fitness Center, free laundry facilities and the Candlewood Cupboard. We also offer perks like a free movie library and an outdoor gazebo grill. We hope you "Consider Us Home" next time you're in Knoxville, Tennessee. Our hotel's staff is ready to welcome you!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Knoxville
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 291 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    291reviews

    • 5 Stars
      223
    • 4 Stars
      49
    • 3 Stars
      8
    • 2 Stars
      5
    • 1 Stars
      6

    Clean Room

    By

    August 24, 2016

    platinumelite

    The room was nice and the bed was comfortable. The location is great and close to the interstate, without having all the noise and traffic.

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    Overnight Stay

    By

    August 22, 2016

    club

    I stayed at this hotel while driving from Georgia to Ohio. The hotel is well cared for and had ample parking. Check-In was quick and simple, as always. April made the experience very pleasant; she was helpful and friendly, especially with selecting delivery options for dinner. The room and bathroom were clean and in good condition. The only eye sore were baseboards in the kitchenette area that were coming off, and clearly needed work/replacing. It didn't look terrible, just noticeable, but not a big deal. It was a very hot, humid day, but the AC worked well and the room was always comfortable. My stay at this location was very satisfactory and pleasant.

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    disappointed

    By

    August 20, 2016

    platinumelite

    ac putting out moist air, set temp to 68 and stayed about 76 in room, blowing moist air into room - new ac unit also, dishes in dishwasher - did not know if clean or not - found this out after went out and brought dinner back to room to eat, bathroom wall cracked, mirror outside bath peeling, ac controller on wall not being used had 1/2" dirt on top of it, could not turn wall ac unit off

    Posted byCustomerCare
    August 30, 2016
    Dear WFWIII, Thank you for staying with us and for sharing your experience regarding your recent stay. As an IHG Rewards Platinum member you are one of our most important guests and we are sorry to hear that you did not fully enjoy your time in our hotel. We sincerely apologize if the air condition system and the condition of the room contributed to your inconvenience. Your comments have been taken into serious account and will be used towards our improvement. Once again, thank you for taking the time to review our hotel and we hope you give us another chance to provide you with a better stay. Best Regards, John O Case Manager IHGService
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    use to be better

    By

    August 17, 2016

    room was musty smelling, had ac unit on 68 and was in reality about 75, found out it was a new unit but know it was not operating correctly, ac putting moist air into room and could not turn unit off as switch did not work, mirror outside bathroom peeling, wall in bathroom cracked, went out and purchased evening meal, was going to eat in room - had puppy with us so did not want to leave in room and bother other guests , came back and could only find one plate and bowl in cabinet, no silverware, looked in dishwasher and items were in there, did not know if clean or not - staff said to all, we will take care of it, but that was all they said or did, the room monitor that is to turn ac off when you leave and on when you enter room was not on - it had a dirt build up of a lot on the top of it as it had not been cleaned in a long time, asked about ice and was told only inside of refrigerator/freezer and we had to turn it on, if want ice for a small cooler would be hard to fill it with ice maker in refrigerator, l have stayed here in the past and was a nice facility, but seems to be going downhill now, probably will not stay here again as there are to many other facilities in area but do like the suite they offer

    Posted byCustomerCare
    August 27, 2016
    Dear WFWIII, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be good. However, we would like to apologize for the inconvenience caused by our air-conditioning system, and for falling below your expectations regarding our room condition and amenities. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar situations can be avoided in the future. We value you as an IHG Rewards Club Platinum member and hope to have another opportunity to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
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