Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    82%
    Recommend This Property

    Overall Experience

    4.1

    based on 353 reviews
    82%
    Recommend This Property

    Ratings Breakdown

    353reviews

    • 5 Stars
      206
    • 4 Stars
      66
    • 3 Stars
      27
    • 2 Stars
      31
    • 1 Stars
      23

    My only complaint

    By

    March 21, 2017

    club

    I wish house keeping ran the vacuum in our room daily or have a vacuum in the room so that guest could run daily

    Read More
    Read Less

    Great staff. And clean rooms

    By

    March 20, 2017

    Took time to help me after my keys did not work twice. Came to room to make sure they would work. Room was very clean.

    Read More
    Read Less

    Great service

    By

    March 19, 2017

    club

    The staff was friendly the room was very clean and comfortable for a reasonable price

    Read More
    Read Less

    Room

    By

    March 18, 2017

    Clean rooms with great water pressure. The interstate noise was very loud and needs to be addressed. Overall experience was great.

    Read More
    Read Less

    Bad stay

    By

    March 16, 2017

    Our accommodation request on our reservation was not met. We asked repeatedly for the room we reserved 3 weeks in advance to be given to us but was told the hotel was full. So 4 adults had to share a 1double bedroom.

    Read More
    Read Less

    Bad stay

    By

    March 16, 2017

    The room had mold form a pervious water leak. The smell was sickening.

    Read More
    Read Less

    Bad water leak

    By

    March 14, 2017

    Was without water for hours. Management did not inform us about the water issue. After water service was return it was brown and full of sand.

    Read More
    Read Less

    Flexible Staff

    By

    March 13, 2017

    I had booked a 4 night stay for business but had a family emergency and had to modify my reservation to a 1 night stay. The front-desk staff couldn't have been more pleasant and accommodating. At check-out the same thing, no problems.

    Read More
    Read Less

    comfortable bed

    By

    March 13, 2017

    Room was nice but wifi was terrible. I did call downstairs and they were able to fix each time it went down but it was very inconvenient to not have that service at 100% availability

    Read More
    Read Less

    Stay here was amazing--Vanessa was incredible!!!

    By

    March 13, 2017

    I had a problem with my home and I decided to stay at these extended suites. The rooms were very clean and the noise level was very quite (granted this was also during bike week). My favorite part of the stay was dealing with Vanessa at the front desk. Upon waiting for my check-in, there was a woman who being slow and impatient. Vanessa handled this woman with kids gloves and was so kind to this woman. The woman had recently lost her husband and Vanessa was so kind and caring. It made the customer at ease while Vanessa helped her with her problem. Not often do you come across people with such care for the customers. With me, she was always helpful. She handled it with all the amount of professionalism that one needs in this industry. If you get a chance, go see Vanessa and you will see exactly what I am talking about.

    Read More
    Read Less

    I-4 noise

    By

    March 12, 2017

    Need to up grade rooms next to interstate to eliminate noise from I-4.

    Read More
    Read Less

    Quality property

    By

    March 11, 2017

    platinumelite

    The Candlewood Lake Mary is the perfect place to enjoy winter months in Florida.

    Read More
    Read Less