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    Candlewood Suites Lake Mary

    Travelers to Lake Mary, FL Prefer Hotel's Service

    Pleasantly situated in a small town with all the benefits of Orlando but without the traffic, the Candlewood Suites® Lake Mary hotel is an idyllic place to stay during your business or leisure visit. The hotel's location near Orlando, Florida is perfect for quick access to I-4 and the entire Orlando metro area.

    Tourists and families enjoy the short drive to Universal Studios and SeaWorld, as well as top-class golf and shopping right around the hotel's location in Lake Mary, Florida. Two beautiful courses are within six miles (Magnolia Plantation and Timacuan), and premier shopping is just as close at Seminole Towne Center and the lakefront development of Uptown Altamonte.

    Business travelers love this hotel's location near Orlando, Florida as well, since businesses like Scholastic, Duke Energy, and Verizon are nearby. With convenient and quick access to I-4 and a 24-hour Business Center, the hotel's suites in Lake Mary are a perfect accommodation for corporate travelers.

    Florida is known for its laid back atmosphere and beautiful surroundings, and the Candlewood Suites® Lake Mary hotel is no exception. Relax in the outdoor pool when you're not out exploring Lake Mary and Orlando, and stay connected to everyone with free high-speed, wireless Internet access. You don't have to leave the dog at home as we are a pet-friendly hotel. Book a night or an extended stay with us today.

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Lake Mary
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 218 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    218reviews

    • 5 Stars
      135
    • 4 Stars
      44
    • 3 Stars
      11
    • 2 Stars
      14
    • 1 Stars
      14

    Will never stay here again.

    By

    February 05, 2016

    It started the first night when I was put into a room next to the freeway. They obviously used very poor building materials as I could hear the cars rumble by ALL NIGHT LONG. My wife asked the front desk person if she could move us. She said no, nothing was available. My wife stayed a little while longer asking more questions just to make sure. The manager showed up and when he asked my wife how it was going, she told him about the noisy room. He gave her another one within a minute after the front desk person said there weren't any other rooms available.

    The manager and another employee helped my wife move all of our belongings to the second room while I was at a conference. Very nice of them to offer and assist. The manager also told my wife he'd discount the room charge 20% for the first 2 nights.

    But wait, there's more.

    Upon returning to our new room that night, it was freezing as someone had set the AC to 60 degrees. We turned up the heat only to find our there wasn't any heat. Its now 11pm and we notified the front desk as to the issue. Sorry, there are no more rooms. Maybe one will open up tomorrow and we can move you. Say What? Yes, that was it. No help with the heat or even offering some type of portable heater. Fortunately, the room had 2 electric stove burners, so we turned those on for a little while to heat the place up until the timer timed out. Also, the light in the bathroom didn't work and neither did the fan. Oh, and they have NO maintenance on the weekends. As you'll read further, I don't think they have any maintenance at all!!!!

    Next day, my wife tried to get them to move us again. They did have another room available, but when my wife went to inspect it, it had the exact same problems!!!!!!!! No heat, no light and no fan. Unbelievable!!

    When we checked out, there was no 20% discount as promised and they should have not charged us anything for the last 2 nights either.

    Lastly, the cupboard was bare. Yes, the famous Candlewood Cupboard was litterally bare. At least when it came to any type of food that had some type of nutritional value. Sure, you could get cookies, candy bars and chips. But there were no meals of any type available in the refrigerator or the freezer.

    Like the title says, "I will not stay here again"!!! May not stay at any other CWS either.

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    Excellent service

    By

    February 01, 2016

    The staff at the Lake Mary Candlewood Suites were excellent. Check in was quick and efficient. Only one small problem that the room key did not work and I had to return to the front desk to have the key reprogrammed.

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    not coming back

    By

    February 01, 2016

    club

    very noisy inside (heat/ac) and outside- room faced highway.
    hotel smelled of cleaning fluid.

    Posted byHotelStaff
    February 02, 2016
    Dear sallybmar, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbances you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Rachid Alaoui General Manager
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    Terrible stay

    By

    January 28, 2016

    I am planning on moving to Florida soon and tried to save a few dollars by staying here... bad decision. I will stay at a nicer place next time.

    Posted byHotelStaff
    February 02, 2016
    Thank you for bringing this to our attention. We apologize for any inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Rachid Alaoui General Manager
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