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Candlewood Suites Louisville Airport

Simple Made Perfect in Louisville's Best Hotel Suites

Candlewood Suites® Hotel Louisville Airport is the proud recipient of multiple Torchbearer Awards for quality and excellence. Our Louisville, KY hotel offers a variety of suites well suited for an extended stay or a brief visit.

Businesses like GE, Ford, UPS, Yum, Humana and Brown-Forman are within a short drive, as is the Kentucky International Convention Center. The University of Louisville, Norton Audubon and Jewish Hospitals and the Air National Guard are also close to the hotel's location.

Louisville, KY vacationers appreciate the hotel's proximity to attractions like Kentucky Kingdom and the Louisville Zoo, both within four miles. The Speed Art Museum offers a stimulating visual experience, and a day at Churchill Downs, home of the Kentucky Derby, is sure to get your adrenaline pumping.

So, why not come home to this hotel's suites? Louisville, KY guests enjoy every amenity from free Wi-Fi access to free 24-hour services, including laundry facilities and Fitness and Business Centers. You can visit the free DVD library and enjoy a quiet night in, or socialize with other guests in the gazebo grill. We hope to see you soon!

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Quick Info

Relax and stay in the know

Highlights

  • On-site Guest Self-Laundry Facilities
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Louisville Airport
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 563 reviews
89%
Recommend This Property

Ratings Breakdown

563reviews

  • 5 Stars
    383
  • 4 Stars
    97
  • 3 Stars
    35
  • 2 Stars
    26
  • 1 Stars
    22

Front desk staff is terrible

By

November 16, 2021

club

Came here to celebrate my husbands birthday as we were in the area due to military circumstances. The front desk person, Damian/Dante was being extremely arrogant to to older gentlemen in front of us which already gave me a bad taste in my mouth. After signing us in (intermittently between checking his phone every second) he gave us the keys to our room. Keys did not work twice and on the third time we returned he stating “im not on the clock I don’t know what to tell you, you must be doing it wrong” . From there he continued to get ignorant while texting on his phone. He followed behind my husband upstairs acting unprofessionally and at that point I did not feel comfortable even staying there. Not only was this gentlemen disrespectful to us, but he was disrespectful to many customers saying he wasn’t on the clock. If that’s the case then why are you there ? I reached out to the location and was told the district manager would give me a call which was never received. Disgusting customer service in every aspect.

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November 5, 2021

By

November 08, 2021

the check-in and check-out staff had attitude issues.
the check-in person lied to me about my rewards number being on file. When i exposed his lie, he told me to come in the morning when someone who knows how to enter my rewards number will do it. then he explained how he wasn't supposed to be there checking-in people and dismissed me with a hand brush-off and a very sarcastic, "Thank-you very much"
I needed to check-out at 5 am, the Check-out person took 15 minutes to show up at the front desk and with an attitude.
these two people made it an uncomfortable experience. I believe the Check-out person canceled my reservation for the following night because when i showed up the lady told me i didn't have a reservation.

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Almost Everything Wrong

By

October 30, 2021

platinumelite

Made rez in April for 3 rooms, took 5 phone calls to corporate to get 2 cancelled, because this location's phones were out for over 6 weeks. Arrived, asked for 1st floor as per rez, told none available - in my second tri upstairs (in teh slowest elevator ever), I see 3 guys check in AFTER me and get 1st floor rooms (Platinum status doesn't mean anything here) - when I asked, I got a story of her being there 3 months from another town, etc etc. That evening some guy across the hall passed out with teh TV on full bore, desk said they called but couldn't help - thank God for noise-cancelling headphones.

This stay was a disaster, I hope the owners in Chicago sell it to someone who cares.

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Better than expected

By

October 21, 2021

Clean comfortable rooms and friendly staff. Will stay again.

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FAQs for Candlewood Suites Louisville Airport

  • Yes, Candlewood Suites Louisville Airport offers complimentary parking for hotel guests.

  • Candlewood Suites Louisville Airport offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details. 

  • Complimentary parking is available at Candlewood Suites Louisville Airport for hotel guests.

  • Yes, when you book your stay at Candlewood Suites Louisville Airport direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • Candlewood Suites Louisville Airport does not offer free airport shuttle service.

  • Candlewood Suites Louisville Airport is 5 mi from Louisville International Airport.

  • No, Candlewood Suites Louisville Airport does not have a pool.

  • Check-in at Candlewood Suites Louisville Airport is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Louisville Airport offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Louisville Airport.

  • Yes, there is an onsite fitness center at Candlewood Suites Louisville Airport.

  • Rates for accommodations at Candlewood Suites Louisville Airport vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Louisville Airport has 100 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Louisville Airport. There is a pet deposit per stay of 75 USD. Our Pet Policy: Limit 2 small or 1 large pet. 75 for 1 to 6 days. 150 for 7 days or more..