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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 107 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    107reviews

    • 5 Stars
      84
    • 4 Stars
      18
    • 3 Stars
      1
    • 2 Stars
      1
    • 1 Stars
      3

    good service nice rooms

    By

    June 27, 2015

    platinumelite

    have used this facility several times with previous business and have had good service each time would recommend to others

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    The only place we stay when in McAlester, OK.

    By

    June 24, 2015

    club

    Most hotels lose their "new look and feel" after a couple of years, but not the Candlewood Suites in McAlester, Oklahoma. Everything – from the pots and pans in the kitchenette to the laminated signs on the back of the door – still look brand new.

    The rooms are clean and comfortable and the beds are the absolute best I've slept on while staying at a hotel.

    All of these things are consistent in every room I have occupied in the last four years.

    I stay there at least once a year for family events in a nearby town and refuse to stay anywhere else, even with my relatives!

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    This is NOT a Regular Full Service Hotel; but an Extended Stay with Housekeeping Once Per Week

    By

    June 22, 2015

    I found the hotel when I googled hotels in MacAlester, OK. It appeared to be a regular hotel with a price equal to other hotels. It sounded fine. At no place did it stipulate this was an extended stay hotel which serviced the rooms 1 X per week.

    At the third day...when my trash was overflowing from the normal small trash can found in regular hotel rooms, and my bed had not been made in 3 days....I went to the desk and asked if there was a problem. They said no problem....wasn't I aware this was an extended stay hotel (I was not -- not from the website and not from the desk at the time of check-in).

    Well, the room smelled a little funky, and I just thought it was normal due tothe irregular cleaning schedule. ...I thought I just needed to tolerate it until I checked out for a total of 5 days.

    Well, on day 4...I searched the room thoroughly. I found 5 large liquor / wine bottles under the bed and two plastic bags of trash..

    I checked out the next morning; only 1 day early).

    So, it was exactly as advertised...full refrigerator, plates, silverware, stove top, and microwave. It just wasn't what I thought I was getting.

    And, the trash under the bed...well, I think there needs some focused attention to cleaning. And, if they are only emptying trash once per week; a large kitchen trash can needs to be provided versus the small hotel room size trash can.

    Note: I directed all concerns to hotel staff at the time; I also called the national headquarters customer service to explain the issues of lack of clearly defined extended stay; as well as, cleanliness issues.

    Note: While I do NOT find this hotel to be worthy of 5 Stars; I note that only the 5 Star reviews show up first...so, I actually rate this hotel as a 1 Star -- due to unclear advertising and poor cleanliness.

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    Nice clean room

    By

    June 11, 2015

    club

    It was an enjoyable stay, comfortable, relaxing, and quiet.

    Posted byHotelStaff
    June 11, 2015
    Dear casperjn We are very happy that you enjoyed your stay and were able to relax during your stay. The staff at Candlewood hope to see you again in the future. Wishing you safe travels from the Candlewood staff 6-11-15
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