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    Candlewood Suites Mobile-Downtown

    Choose to Stay in the Heart of Downtown Mobile. Guests of Candlewood Suites® Hotel Mobile Downtown appreciate our dynamic and exciting urban neighborhood, which is convenient to corporate and government offices and attractions. This all-suite extended stay hotel in downtown Mobile is near Dauphin Street Entertainment District and just blocks from historic Bienville Square and Mobile Convention Center. Business travelers appreciate staying within walking distance of government and corporate offices downtown. Austal USA and Airbus are within a few minutes of this all suite Mobile hotel. The hotel location in downtown Mobile makes it easy to explore our narrow streets lined with Spanish and French inspired architecture sheltered by centuries old oak trees surrounding a vibrant business district. Major attractions, including USS Battleship Alabama and GulfQuest Maritime Museum are minutes away.A convenient urban setting and all the comforts of home distinguish our all suite hotel in Mobile. All rooms at this smoke free, extended stay hotel include fully equipped kitchens and complimentary Wi-Fi. A 24-hour Fitness Center is equipped with everything from a treadmill to weight machine and a recumbent cycle. You can unwind by watching the game on an outdoor TV by the fire pit, relax in a private cabana beside the saltwater pool or enjoy a DVD from our lending library.
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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 19
      • Late Check Out Available
    • Parking
      • Self Parking Fee: 8.00 USD
    • Print Fact Sheet
    • Chat With Us

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazeebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Mobile-Downtown
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 151 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    151reviews

    • 5 Stars
      125
    • 4 Stars
      17
    • 3 Stars
      4
    • 2 Stars
      2
    • 1 Stars
      3

    Nice Weekend Stay

    By

    July 01, 2015

    platinumelite

    Hotel is conveniently located, the staff were welcoming and helpful, and the room was very comfortable and well-equiped for our purposes.

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    Security

    By

    June 24, 2015

    club

    Found the security of the hotel to be very good. My family were surprised on how well the security was maintained. Overall it was a quick but well rested stay...

    Posted byHotelStaff
    June 30, 2015
    Dear Family T, Thank you for taking the time to review our hotel and give us some feedback! We maintain a high level of security for our guests on property and are glad you & your family felt safe with us. We look forward to seeing you again soon and hopefully next time you will be able to stay with us a little longer! Sincerely, Lindsay, Guest Services Champion
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    Great facility and location but...

    By

    June 23, 2015

    This is a review, hope this fits your criteria, since you rejected previous. The information is pertinent since my # 1 complaint is poor customer service. It is ok your other guests did not hae issues--yet, we did!

    Good afternoon:

    My original email review to hotel:
    I just want to fill you in on our concerns for our stay last week.

    1. Lavatory did not have hot water.
    2. Air conditioner sounded like an airplane taking off and did not cool room stayed in mid-upper seventies all night.

    I did not ask for another room because when I checked in, I was told the hotel was full for the night. Which leads to #

    3. I was not notified of a parking fee which I was charged. I called today and the young lady stated she was sorry but a fee was charged. When I asked for your email address, she stated she would remove it. What I was actually told about the parking was if I left the premises and could not park in the back lot to see the clerk and I would be given a pass to park in a deck.

    When we checked out, the lady behind the desk stated she was sorry we had problems with the room.

    Yes, nice facility, great location, but unhappy guest.

    Hotel Response:
    Thank you four your email. I am out of the office and will be returning June 18th. I am truly sorry to hear of your displeasure. Please allow me to look into the situation when I return and I will be in contact at that time.

    Again, thank you for contacting me. I look forward to speaking with you.

    Me:
    Thanks for this response, and no other. Hope future guests have more luck at your establishment.

    Hotel Response:
    I apologize for the delay in a further response. I have not had an opportunity to speak with the front desk agent who checked you in regarding your parking charge. The charge was, however, refunded to you the day you called questioning this charge. We have a constant supply of hot water at all times at our hotel and I'm not certain as to why you experienced no hot water. Also, this same room has been occupied since the day you checked out without any loss of hot water being experienced. The guest currently occupying the room checks out on Tuesday so I will not have an opportunity to have the situation further analyzed until then.

    Again, I apologize for not updating you sooner. Thanks for your patience.

    Posted byHotelStaff
    June 26, 2015
    Kenrb12, Please accept our sincere apology as we have fallen short on our customer service promise to you. We pride ourselves on the level of customer service provided to all of our guests. We take every instance as a learning opportunity so we can improve ourselves and to ensure we are treating all of our guests comments with the greatest concern. Our guests satisfaction is our number one priority. We would also like to thank you for your loyalty to the IHG brand and we would love the opportunity to accommodate you in the future should your travels return you to our beautiful city. Thank you for your comments and safe travels.
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    Nice Hotel

    By

    June 22, 2015

    club

    comfortable, easy check in and out, secure, nice place to stay downtown location.

    Posted byHotelStaff
    June 30, 2015
    Dear businessman21, Thank you for your 5 star review of our hotel. I am glad you found our hotel up to your high expectations and we truly hope to see you again soon if you are in the area. Thanks again!, Lindsay, Guest Services Champion
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