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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 561 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    561reviews

    • 5 Stars
      442
    • 4 Stars
      75
    • 3 Stars
      18
    • 2 Stars
      13
    • 1 Stars
      13

    Beautiful room, excellent customer service

    By

    June 21, 2017

    club

    Definitely recommend, especially for extended stay customers. Great amenities, wonderful customer service

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    Friendly staff

    By

    June 18, 2017

    club

    Very friendly and professional staff. Rooms were nice and spacious, but have never stayed in a hotel without daily room cleaning service. Staff stated rooms are only cleaned every 7 days.

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    Read Less

    Nice Property

    By

    June 16, 2017

    club

    Easy Access, nice check in, cold A/C and comfortable beds. Typical hotel pillows but other than that, all good

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    Great experience

    By

    June 16, 2017

    My stay here has been for business for the past 9 months. The staff have been friendly and nice. They have gone above making me feel welcome to an area that has been "home" for the past 9 months. Scott has been a good addition to the team and always goes above and beyond. Great location! Would highly recommend this place for business or pleasure.

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    Read Less

    Amazing beds. Would recommend.

    By

    June 13, 2017

    club

    My family and I had been on the road all day traveling and this was our midway stop. The hotel was extremely nice as well as the service. The only complaint I had was getting a call from the front desk stating that my children were being too loud for the guest below us. I absolutely did not think they were being loud at all. They were simply being kids. Those with kids should understand what it is like traveling with them all day, they're ready to release some energy!

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    Great place to stay...

    By

    June 12, 2017

    platinumelite

    This is a fantastic hotel. I have never stayed at a Candlewood hotel. That will definitely change. Very close to Charlotte and Lake Norman and not at all over priced.

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    June travel

    By

    June 10, 2017

    club

    The hotel was beautiful, clean and had everything I needed. The front desk clerk, Ashley, was sweet and knowledgeable. I was impressed with the facility and would stay here again.

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    Clean facility and nice staff

    By

    June 09, 2017

    club

    Entering the hotel had a great first impression. The check in process was easy and staff was very nice. The room was clean and very comfortable! I would definitely stay again!

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    Mrs. Holmes

    By

    June 08, 2017

    club

    The hotel was very clean but Ashly the front desk manager was horrible

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    Recent stay

    By

    June 07, 2017

    platinumelite

    Just passing through and this hotel exceeded me expectations. I wish I could have stayed another day to take advantage of the amenities.

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    Great hotel

    By

    June 01, 2017

    club

    Very friendly staff, great location and amenities.

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    Concern about points usage

    By

    May 31, 2017

    club

    I have always enjoyed staying at Candlewood Suites. I was, however, disappointed that I was unable to redeem my reward points during the stay.

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