Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 655 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    655reviews

    • 5 Stars
      531
    • 4 Stars
      91
    • 3 Stars
      17
    • 2 Stars
      4
    • 1 Stars
      12

    Comfortable bed and great location

    By

    June 20, 2017

    platinumelite

    My daughter and I stayed at the Candlewood Suites during her softball tournament. It was very clean, and the bed was comfortable. The hotel is close to a mall and a lot of restaurants.

    Read More
    Read Less

    Excellent stay

    By

    June 19, 2017

    club

    My experience was above an beyond what I expected . I met the entire staff and all were professional. I have stayed at all kind of hotels from 2-5 stars and while this is technically a 2.5-3 star hotel the people and how well maintained the property is I rated this higher than what is seen online. I truly felt at home at this property.

    Read More
    Read Less

    Above and Beyond

    By

    June 19, 2017

    I stay at this hotel on a regular basis and what sticks out the most is the friendliness of the entire staff and the constant improvements being made to the property. They keep this place looking new and very well maintained.

    Read More
    Read Less

    Stay for Medical Appts in the area

    By

    June 16, 2017

    Good rates and reasonable amenities for the needs of an extended stay. Close proximity to restaurants and shopping.

    Read More
    Read Less

    Great Value Hotel

    By

    June 15, 2017

    I've stay at this property for years because of its great value. i was willing to travel from east side of Cleveland just to stay at this property, but lately the nightly rate has increase to same as other value hotels so I don't stay here as often anymore. I recommend this property, it's clean and well maintained. The staff at this property is very helpful and nice.

    Con: The property should make sure the towels are clean. My past two stays I noticed stains on the face towels.

    Read More
    Read Less

    Affordable lodging with excellent amenities

    By

    June 15, 2017

    club

    Overall the room was comfortable with many amenities. Full kitchen and comfortable beds were nice. We stayed before and after our trip and the bathroom wasn't as clean as the first visit. Other than that the bathroom was very nice so it may have been an isolated incident. The staff was awesome, especially the clerk that was there the evening and morning prior to our trip and the morning of our check out. I would visit again. Very close to nice restaurants, shopping stores, and the mall.

    Read More
    Read Less

    Great place

    By

    June 15, 2017

    platinumelite

    I love candlewood suites and this place didn't let me down. Quiet, comfy and affordable.

    Read More
    Read Less

    Internet and TV

    By

    June 12, 2017

    club

    The Wifi connection failed several times during our stay. Since my husband and I were not staying for business reasons, this was not a major issue but frustrating. This could present a problem for your business guests. The TV service can be improved by adding an on screen guide to programming. Not a big fan of Dish TV.

    Read More
    Read Less

    Excellent

    By

    June 11, 2017

    club

    The hotel staff was courtesy and helpful at all times.
    The Laundry facilities needs up dating. Otherwise, everything was wonderful.

    Read More
    Read Less

    Business trip

    By

    June 11, 2017

    platinumelite

    I always enjoy staying at this hotel. It is in a great location and the staff are very friendly. I would recommend this hotel to everyone.

    Read More
    Read Less

    Great Customer Service

    By

    June 11, 2017

    club

    Both the day and night staff were friendly and helpful. I had a late night check in and the staff quickly checked me in and got me in my room. Two days later, I moved my grandson from another hotel to yours and Riley was extremely helpful in getting us adjoining rooms and making the transfer as flawless as possible.

    Read More
    Read Less

    Continues to be a superb property!

    By

    June 09, 2017

    Our stay here in Cleveland was, as it's been before, immensely enjoyable. Staff was great, the room was polished, and the location was quaint. Definitely going to continue to give them our business!

    Read More
    Read Less