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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4,6

    based on 347 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    347reviews

    • 5 Stars
      256
    • 4 Stars
      62
    • 3 Stars
      17
    • 2 Stars
      8
    • 1 Stars
      4

    Anniversary stay

    By

    Март 28, 2017

    Overall nice stay. Few things could be done for convince. I would suggest it. Any problems were more irritants than huge issues

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    Some good things, and some things that need improvement

    By

    Март 27, 2017

    There were good aspects of staying at the Candlewood, the studio was nice and had a desk, recliner, paper towels as well as silverware and plates. The layout was good, and the bed very comfortable. The room is cleaned once a week, which is a plus, as I prefer to have my privacy.

    Some negatives were freeway noise, and some early noises by other guests. The room was clean, but I believe there was a pet in the room before I stayed there. I am allergic to cats, and some dogs, and the first night my eyes swelled up and felt like hair got in them, and was puffy in the morning. The next two days my eyes were still a bit puffy. I thought back to what might have caused it, and the conclusion I came to was that it was animal hair. I was at a conference and some people looked at me in concern. I think they thought I had been crying. I am wondering if I need to specifically ask for a pet-free room when checking in. I have stayed in numerous hotels before and this is the first time I've encountered this problem.

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    Good size 1 bedroom suite with kitchen

    By

    Март 27, 2017

    platinumelite

    Welcoming staff. Good sized, well equipped 1 bedroom suite. Had to collect bedding for pull out ourselves but late arriving and meant staff could remain at front desk.
    Downside was:- no breakfast, other than food from their little shop.
    Have used Candlewood suites before and would do so again, if available in the area we were travelling

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    Great service and love the atmosphere

    By

    Март 25, 2017

    club

    I stayed on the first floor this time, very noisy being accros from the laundry room, highly recommend this hotel and I'll be back every other month for work, I would not stay anywhere else. Best value for the money.

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    Always a good experience

    By

    Март 22, 2017

    club

    I have stayed at this hotel twice a year for the past 15 years and, when traveling to other cities, I always look for a Candlewood Suites hotel first. Note that, in my rating, the staff came up 3/5. Except for check-in and check-out I had no interaction with staff during this stay. The people on the front desk were friendly and efficient. I would give them a 5/5.

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    Pleasant stay

    By

    Март 22, 2017

    club

    It was clean and the bed was most comfortable. I would recommend this candlewood suite to anyone who needs to stay in Phoenix. It is in a nice part of town and everything is convenient. I really enjoyed tooling around town.

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    Fantastic staff

    By

    Март 20, 2017

    As always, the room was clean and comfortable. The front desk staff at this Candlewood is the best I have experienced. Very helpful and friendly, will always return here when in the area.

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    Bed and service

    By

    Март 19, 2017

    Needed a convenient , economical location to stay during our recent stay in Phoenix AZ.

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    My stay

    By

    Март 18, 2017

    club

    Decent place for an extended stay, but not the best for an quick overnight. The room is setup for those who would be there for weeks at a time, with a functional kitchen and large work space that would be handy for such duration. However, of no benefit for a single night. Stayed at the same location a second time the following week and had a room that smelled of smoke. More a enditement of the inconsiderate individuals that stayed here previously than the hotel, but still not pleasant for the non-smoker. The internet connection is very slow, I teathered my phone that was litterally 20x faster.

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    Great walking area!

    By

    Март 17, 2017

    club

    Easy hotel to stay at, it was a great surprise for the price!
    Great pet areas, friendly staff. The one bedroom suite had tons of room to spread out in.

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    High price low quality.

    By

    Март 17, 2017

    club

    For what we paid we got poor maid service, smelly hallways, poor upkeep. The only good thing was the bed was comfortable.

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    Good value for the money

    By

    Март 16, 2017

    club

    Hotel was convenient to most major Phoenix metropolitan locations. Room was clean, kitchen had ample dishes, pots and pans, appliances, etc necessary for an extended stay. Staff was friendly, professional, and courteous. Bed was quite comfortable.

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