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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.4

    based on 258 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    258reviews

    • 5 Stars
      177
    • 4 Stars
      44
    • 3 Stars
      12
    • 2 Stars
      9
    • 1 Stars
      16

    Felt Like Home

    By

    July 20, 2017

    club

    From check-in to check-out this hotel was superb! The staff was excellent and very helpful. The mattress was extremely comfortable and I fell asleep as soon as my head hit the pillows. The room was a little warm, but the bed linens weren't heavy, and I stayed comfortable throughout the night. The kitchen area was the best! The kitchen was fully stocked with everything one would need minus the food. They even had additional appliances on hand to lend out to guests. I regret not having time to watch a movie with my family, because they had a variety of movies that guests could check out for free. The stay was outstanding!

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    Second experience

    By

    July 19, 2017

    club

    Overall stay was great but discovered a couple of roaches. My first time there was perfect and didnt experience this.

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    Laundry room

    By

    July 18, 2017

    club

    There where 3 washers and only 1 worked. There where also 4 dryers and only 2 semi worked you had to dry your clothes 3 times for the clothes to actually be somewhat dry.
    Other than that this Hotel is very nice.

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    Excellent Customer Service

    By

    July 17, 2017

    Property is well kept. My room was wonderful and the bed was comfortable. The Staff was amazing.

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    Comfortable bed and great service

    By

    July 16, 2017

    club

    Highly recommend... will be staying at this location when I return to the area.

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    Great property - home away from home

    By

    July 15, 2017

    club

    Great staff, clean rooms, awesome beds. Excellent value for lodging. Traveling the country for work, i try and stay with Candlewood whenever i can. This property was excellent. Front desk is very friendly. I plan on staying again!

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    A Good Stay at a Decent Price

    By

    July 15, 2017

    platinumelite

    From the moment I arrived, the staff was enthusiastically welcoming and helpful. Then I got to my room and fount a handwritten note from the manager, inviting me to contact her directly if she could do anything to make my stay even better. All this for a rate that was less than other comparable hotels in the area.

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    Excellent service

    By

    July 12, 2017

    Was travelling to visit a friend, I found this hotel online...Was amazed by the cleanliness and friendliness of the staff...Room was spacious, had an excellent kitchen though didn't use it... They even let me check out late...

    I've travel a lot, have never seen a place as nice as this one

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    Great hotel

    By

    July 04, 2017

    Friendly staff. Clean room. I will definitely stay here in the future. I would also recommend this hotel to my friends and family.

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    Great service and location

    By

    July 03, 2017

    platinumelite

    The front desk was very helpful. Easy to get to DART to go downtown and to Bush library.

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    Spacious and Comfy

    By

    June 30, 2017

    Front desk attendant was very kind. Room was spacious, recliner was comfortable. A larger TV in the room would bump up my room rating from good to excellent.

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    Great Stay,Large Clean Room

    By

    June 30, 2017

    The people at this hotel are very customer focused, and act like they have known you for years.
    I was upgraded to a spacious suite, with and apt. like setup.
    This will be my new hotel in the Dallas/Plano area.

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