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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 327 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    327reviews

    • 5 Stars
      210
    • 4 Stars
      73
    • 3 Stars
      16
    • 2 Stars
      13
    • 1 Stars
      15

    Ants and no hot water.

    By

    August 14, 2017

    club

    Ants on the desk.
    No hot water.
    Smoking room when I asked for non smoking. Had to argue that the room smelled like smoke and there was an ash tray an matches on the desk.
    I stayed for 5 days, was told there would be no maid service. Yet there was a tip envolope left on the desk the day before I left.

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    Not worth the money

    By

    August 13, 2017

    club

    Service is poor. It is not worth the money paid for.

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    Home Away From Home

    By

    August 11, 2017

    club

    Because of several catastrophic issues late late last year, my Wife and I had to sell our House, and assist our Daughter in San Antonio. Upon our return to the Area, we decided to stay at an "Extended Stay" Hotel, while we figured our "what to do next".

    We chose this Candlewood Suites because - years earlier - we had stayed at this Hotel during our Relocation to Texas.

    Our choice has been rewarded with GREAT Customer Service, by a Staff that is "second to none". From Christie to Shawna to Missy to Hope (and the Night Crew),

    I highly recommend this Property.

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    friendly gesture by front end staff

    By

    August 08, 2017

    club

    pleasing personality american Hope n candefita n steve all very friendly

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    comfortable hotel

    By

    August 03, 2017

    value for money and comfortable rooms. staff was very friendly. room size was big and clean rooms.

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    Customer

    By

    August 03, 2017

    club

    Ke ke has excellent customer service. Made my family feel welcome. And caters to my every need.

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    Feel like home

    By

    August 01, 2017

    club

    Candlewood suite makes you feel like home.
    Staff is very friendly and responsive

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    Disappointment to the brand

    By

    July 28, 2017

    Old, poorly maintained - feels more like a motel than a hotel worthy of the IHG brand. Overly loud, cheap radio creates you in the entry way in an attempt to disguise noise of workers. Strong air fresheners are aggravating to anyone with allergies and or asthma. Would not stay again.

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    Great room, great staff.

    By

    July 25, 2017

    The team/staff are tremendous. Helpful, courteous, friendly and always smiling. When I have to be away from home, my choice is always Candlewood Suites. It is a great room with comfortable beds/furniture, a fabulous work space and I love having a kitchen. Being able to do laundry (no charge) is a great option I often use.

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    Great staff

    By

    July 22, 2017

    When asked to move rooms due to remodel, the staff made sure I was comfortable with my new room. And if anything was different, they made sure to have or help me be just as comfortable with my new room... and for that I am grateful.

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    Awesome stay

    By

    July 19, 2017

    club

    Friendly accurate suggestive and clean rooms. More than what I thought I would recommend this location to all who need a full room ability for a few days stay.

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    Comfortable beds and great service

    By

    July 17, 2017

    Clean, comfortable, Quiet and secure are all of the things I look for when staying at a hotel and this hotel was satisfying in all of those aspects.

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