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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 345 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    345reviews

    • 5 Stars
      218
    • 4 Stars
      80
    • 3 Stars
      17
    • 2 Stars
      14
    • 1 Stars
      16

    Customer complaints

    By

    October 17, 2017

    club

    Overall great, but incountered several issues, such as microwave belt beeping n cable didn’t work

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    My home away from home

    By

    October 09, 2017

    platinumelite

    I always look forward to staying at Candlewood Suites. The service at the front desk is ALWAYS awesome! I highly recommend this hotel. Candlewood is always my first choice when making a reservation.

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    Good location for Plano, nice hotel

    By

    October 02, 2017

    This Candlewood made my business trip easy and comfortable.

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    Candlewood Suites

    By

    September 29, 2017

    The room was adequate. When making reservations
    I should have been informed that I had to bring dirty bath towels etc., to the front desk to get new ones and that the bed linens are only changed for people sdtsying seven days or more.

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    Not worth the money

    By

    September 29, 2017

    Watch out Keep your reservation. They are charging me triple my reservation

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    Stay at candlewood

    By

    September 28, 2017

    Overall ok experience. Some of the The service staff like front desk need to be friendlier. The experience variant person.
    The staff helps fix things are very prompt
    The cleaning services are the worst experience
    They forgot to change sheets and did not even care to apologize. Changing sheets is big deal for longer stay residents whose room is cleaned only once a week

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    Spacious and comfortable.

    By

    September 27, 2017

    club

    Was quiet comfortable with lots of amenities I really like the snack area and got a good night's rest. I will look for Candlewood suites each time I need a hotel

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    Pretty good

    By

    September 25, 2017

    Great place to stay. Clean rooms. Hallways a little grungy and elevators felt a little gross but overall good for a place to sleep

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    Pretty Good

    By

    September 20, 2017

    club

    I had a comfortable room and prompt service. The $50 hold on my account was unusual. I think it makes more sense to pay for the room and amenities at checkout.

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    Great facility and excellent service

    By

    September 18, 2017

    platinumelite

    We had wonderful stay at this facility, the staff couldn't have been more friendly and the facility was immaculate.
    We really enjoyed the ability to do our laundry in quality equipment and a convenient location. It was also was nice that the equipment use was free. We were extremely impressed by the service and the facility.

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    Good

    By

    September 18, 2017

    platinumelite

    Good quality clean room, was not expecting an extended stay style suite (guess I should have looked into more) but was pleasantly surprised.

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    Recent stay

    By

    September 17, 2017

    club

    The stay was fine. Room clean, microwave dirty.

    Major short coming no business center to meet with people.

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