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Candlewood Suites Richmond-South

Richmond, VA All Suite Hotel

Situated on the south side of the River City, the Candlewood Suites® Richmond - South hotel provides a convenient location just 6 miles from downtown and right off I-95. We are an all-suite property, offering studios and one bedroom suites. Each suite is equipped with a full kitchen that includes full size refrigerator, dishwasher, two burner stovetop, microwave and dishes. Also enjoy a plush recliner when you settle in for the night.

Leisure travelers will want to visit Belle Isle at the James River and the Virginia Museum of Fine Arts. There is plenty of shopping to keep you busy at Chesterfield Towne Center, Short Pump and Stony Pointe. Hang out with the family outside at our gazebo and two gas grills.

Richmond is home to several major companies, including Philip Morris, Amazon, Honeywell and Dupont, all of which are just a short drive away. With convenient access to I-95, I-64 and I-895, you can spend more time in meetings with the quick commute to our Richmond, VA hotel.

Whether you visit for a night or an extended stay, you'll find free Wi-Fi means you can easily stay connected and since we're pet-friendly, you won't have to leave your companion at home. Take advantage of the Candlewood Cupboard and a fitness center. Breakfast is a la carte so only eat what you want and coffee is always free. Stay with us at the Candlewood Suites® Richmond - South.

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Quick Info

Relax and stay in the know

Highlights

  • On-site Guest Self-Laundry Facilities
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Richmond-South
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
73%
Recommend This Property

Overall Experience

3.9

based on 657 reviews
73%
Recommend This Property

Ratings Breakdown

657reviews

  • 5 Stars
    331
  • 4 Stars
    148
  • 3 Stars
    43
  • 2 Stars
    69
  • 1 Stars
    66

Room Review

By

March 03, 2021

club

Room set up very nice and amenities over average. Room not clean as it should have been especially with this era. Guest in room above us partied until 3 a.m. Desk offered no relief. Have stayed at many brands of IHG but will never stay at this hotel nor will I advise any of the Apostolic Church of America to stay there. Day-staff was pleasant but night staff indifferent. Was scheduled to stay for 2 days, cancelled 2nd day and moved next door.

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Housekeeping

By

February 25, 2021

club

I don’t understand why they have it set up as you only get your room cleaned every 7 days then when you ask for towels at front desk after 3pm they don’t let you get things you need like sheets pillow cases blanket towels hand towels wash rags I didn’t no it was a certain time to get towels

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Severely disappointed

By

February 22, 2021

club

Before I get to the issue of the room, I would like to state that the front desk associate (whose name I unfortunately do not have) was absolutely fantastic. As someone who went to college for Hospitality Management (specifically in hotels) and someone who previously worked in the IHG family, she did everything she was supposed to during the check in process, including not stating my room number when the lobby had other guests.

Unfortunately, the room was absolutely disgusting. There was dust all over the kitchenette, the appliances (including the tv remote) were all sticky somehow, the towels were stained, there was a spider in our bed, the sheets had stains, there’s a MASSIVE stain on the carpet ...as I previously stated, I have a lot of experience in the hotel industry, so I know the standards that we are and should be held to. But, I also understand that things happen and slip through the cracks, so I tend to give the benefit of the doubt in the situation. However, when there are THIS many issues in a room, it’s not something that just “slipped through the cracks”. It’s not paying attention and rushing through your cleaning checklist so you can get to the next room. The hallways reeked of cigarette smoke somehow, the elevator was filthy ... the hotel just doesn’t look cared for. Then, when I filed a complaint on the IHG app and was contacted by a case manager, I was told I would hear from hotel management within the next 72 hours. It was a Saturday, so I figured they meant 72 business hours and waited. I ended up having to email the case worker again after EIGHT DAYS because no one contacted me! Extremely poor customer service on the part of management. Definitely will not be staying here again

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Filthy dirty and stunk

By

February 19, 2021

Filthy dirty and stunk. People fighting in hotel and parking lot. I should have taken a picture of the elevator it was gross. The carpets were filthy and torn. I cannot believe that Holiday Inn allows this property to have their franchise.

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FAQs for Candlewood Suites Richmond-South

  • Yes, Candlewood Suites Richmond-South offers complimentary parking for hotel guests.

  • Candlewood Suites Richmond-South offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.

  • Complimentary parking is available at Candlewood Suites Richmond-South for hotel guests.

  • Yes, when you book your stay at Candlewood Suites Richmond-South direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Candlewood Suites Richmond-South does not have a pool.

  • Check-in at Candlewood Suites Richmond-South is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Richmond-South offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Richmond-South.

  • Yes, there is an onsite fitness center at Candlewood Suites Richmond-South.

  • Rates for accommodations at Candlewood Suites Richmond-South vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Richmond-South has 103 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Richmond-South. There is a pet deposit per stay of 50 USD. Our Pet Policy: Pets allowed. Service Animals Allowed. Dogs and Cats are allowed with a non refundable fee of 50 USD for stays from 1 to 6 nights. Stays of 7 nights or more require a non refundable fee of 150 USD per week. Weight limit of 50LBS..