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Experience the comfort of home at our extended stay hotel in Richmond VA.

We know what you need.

Extended-stay travelers play by different rules and you need a hotel that understands your unique needs. The New Candlewood Suites Richmond West Broad is designed from the ground up ... just for you.

Located just off West Broad Street, the Candlewood Suites Richmond West Broad is within walking distance of Altria, Genworth and Met Life. Additionally, business travelers appreciate our proximity to University of Richmond, Virginia Commonwealth University, Anthem, Comcast and several hospitals including Parham Doctors, Henrico Doctors, Vibra and St. Mary's. Plus, great shopping, dining and exciting entertainment at Willow Lawn and Short Pump Town Center are just a short drive away.

Candlewood Suites Richmond West Broad gives you the amenities that make you feel at home. Fully equipped suites, complimentary laundry facilities, room to spread out, space to work and space to relax.When it’s time to get connected we know what you need – high-speed internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center will help melt the stress away.

When you come to Richmond’s West End we know what you need. Candlewood Suites Richmond West Broad is your best stay ... for a week, a month or even a year.

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Quick Info

Relax and stay in the know


  • On-site Guest Self-Laundry Facilities
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
  • Outdoor Gazebo Grill
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.


Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.


Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.


The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Richmond - West Broad
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
Recommend This Property

Overall Experience


based on 818 reviews
Recommend This Property

Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Dated and worn


November 28, 2021


I can't recommend this Candlewood Suites. My bathroom had a hole in the wall where the toilet paper holder should have been, there were other holes/damage to the drywall in the bathroom and mold. The furniture was very dated and felt more like a cheap motel than a Candlewood Suites.

On the positive side, the staff was very courteous and professional.

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Unfortunate choice but credit to staff


November 25, 2021


Unfortunately, I was not expecting the condition of this property from an IHG hotel. My arrival was fine. The attendant on duty was very kind and check in was easy. The lobby seemed up-to-date and clean. The coffee was amazing! The rest of the hotel was disappointing. Outside there were piles of trash by the front entrance by the trash cans. These should have bet in the dumpster. They were there during my full stay over a weekend (2 days). The odor on the fourth floor after stepping off the elevator smelled like old and greasy. The carpet was visibly stained and torn. My room was decent. It had been halfway updated. Nice kitchen area, but trash had been left under the kitchen sink. The bathroom was nice with new countertops, but the bathtub was an old acrylic with dirt stains in the bottom because the finish was worn off. The bed was ok. A bit hard for my taste but maybe fine for someone else. I was disappointed that I had used points for the stay and it was not up to the usual standards. The only excuse for some of the disrepair and poor cleaning is perhaps IHG was short on staffing as so many businesses are right now. I will definitely not choose this hotel again and do not recommend it.

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Spacious rooms with nice amenities for longer stay


November 21, 2021


Good value for longer stay. Free parking, full kitchen withe dishes etc. Close to stores and affordable restaurants.
Good for families and saving money on eating out for every meal.
Not luxury but comfortable and clean. Also has basic gym and laundry room

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Perfect Location


November 12, 2021


The location was perfect for access to major store chains and restaurants. In addition the facility was clean and sanitary. I was in an end suite with quiet surroundings. The staff were all pleasant.

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FAQs for Candlewood Suites Richmond - West Broad

  • Yes, Candlewood Suites Richmond - West Broad offers complimentary parking for hotel guests.

  • Candlewood Suites Richmond - West Broad offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details. 

  • Complimentary parking is available at Candlewood Suites Richmond - West Broad for hotel guests.

  • Yes, when you book your stay at Candlewood Suites Richmond - West Broad direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Candlewood Suites Richmond - West Broad does not have a pool.

  • Check-in at Candlewood Suites Richmond - West Broad is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Richmond - West Broad offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Richmond - West Broad.

  • Yes, there is an onsite fitness center at Candlewood Suites Richmond - West Broad.

  • Rates for accommodations at Candlewood Suites Richmond - West Broad vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Richmond - West Broad has 98 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Richmond - West Broad. Our Pet Policy: Trained dogs and cats are allowed with a non refundable fee of 50 USD per week. All Fees are Per Pet. Weight limit of 50 lbs per pet. No breed restrictions for domestic dogs..