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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    82%
    Recommend This Property

    Overall Experience

    4.2

    based on 295 reviews
    82%
    Recommend This Property

    Ratings Breakdown

    295reviews

    • 5 Stars
      178
    • 4 Stars
      50
    • 3 Stars
      24
    • 2 Stars
      20
    • 1 Stars
      23

    Don't stay here

    By

    七月 17, 2017

    Our stay was horrible, there was mold everywhere, the chairs were cut, the air conditioner was falling off the wall. I can keep going on all that's wrong. Don't stay here.

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    Staying for SeaWorld visit

    By

    七月 17, 2017

    platinumelite

    Close enough to get to SeaWorld easily. Hard to find the correct turnoff from the highway, frontage road be careful not to miss it because it's a long circle back around. Nice and clean room, small but functional well maintained pool. Helpful staff.

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    Confortable and wonderful service

    By

    七月 15, 2017

    club

    Everything was great. Good service. Makes you feel at home. Love the privacy. Thank you.

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    Great

    By

    七月 11, 2017

    Great all around, allowed me to check in early without hassle

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    Not a great property

    By

    七月 10, 2017

    platinumelite

    This property does not live up to what an ihg property should be. I would not recommend it to other potential guests.

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    Very good value.

    By

    七月 08, 2017

    club

    Location was conveniently located for my needs. The staff was excellent. The room was very comfortable. The only problem I had was with the tv service. The channel selection was ok but you had to search for the stations as the in room guide did not match the tv. A sleep timer on the tv would also be nice.

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    Okay.

    By

    七月 04, 2017

    club

    Chose this suite due to size, rooms, and because it was one of few options left for family of 5 for a week that wouldn't be crowded (we couldn't book sooner due to prior summer commitments). The staff was friendly and amenities were okay. The AC in the master bedroom stopped working day 2. Took 2 days to get repaired. After returning the evening after it went out, someone had looked at it, but the desk clerk had no knowledge or update for us. (He was able to get us a fan that day though.) The unit was repaired the next day. No other problems. They apologized and gave us rewards points, but I just with communication and information sharing were better in-house.

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    Love this place!

    By

    七月 04, 2017

    I visited San Antonio to familiarize myself with the city. I stayed in 4 different hotels in 5 days and Candlewood Suites was my favorite stay! Great service, clean room, and I loved being able to do my laundry!

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    my home away from home

    By

    七月 03, 2017

    club

    This place had me feeling right at home. And was so close to my work that when it was so busy I was still able to get rest. The room was cozy and comfortable and I slept like a baby

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    Helpful

    By

    七月 01, 2017

    club

    I booked the wrong hotel but the manager was very helpful and got me a room at the Candlewood closer to my conference.

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    Excellent Experience

    By

    六月 29, 2017

    club

    We could not believe how great this hotel was. From the price to the amenities, everything was great. We will definitely stay here again and recommend it to everyone!

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    great place to stay

    By

    六月 29, 2017

    The hotel is my go to in the San Antonio area. Will always be my home away from home

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