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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    82%
    Recommend This Property

    Overall Experience

    4.1

    based on 280 reviews
    82%
    Recommend This Property

    Ratings Breakdown

    280reviews

    • 5 Stars
      166
    • 4 Stars
      50
    • 3 Stars
      23
    • 2 Stars
      19
    • 1 Stars
      22

    Horrible Stay

    By

    June 23, 2017

    club

    Stayed here for 4 nights. We had a 2 bedroom suite. After check-in my wife used the toilet, it over-flowed. We continued to have the same issue ever time the toilet was used. I went to HEB and bought a plunger, hopefully they leave it in the room for the next guess. After dinner, I showered and stood in ankle deep water during our showers for the next 4 nights. The oven was dirty, and we had 2 sets of towels to share between 5 people. The front desk gladly gave us more, but you assume that they would stock the towels a little better. I've been an IHG member for years. In my previous job, I've spent over a year at different CDW Suites. Never before have I experienced anything like this. The suites have been stripped of all the things that made me fall in love with the brand.... very disappointing. We stayed here about a year ago when my wife went to the Medical Center for a certification. The kids enjoyed it and was looking forward to the return. After this stay, I will not be returning here ever again

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    Disappointed

    By

    June 22, 2017

    I was highly disappointed with the stay at this location. Not to mention I had to explain to my daughter about the adult store next door.

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    Wonderful staff

    By

    June 21, 2017

    club

    Pleasant place at a great price! The staff were very accommodating for Father's Day weekend

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    Great Value in San Antonio Texas

    By

    June 02, 2017

    I Love this Candlewood. It is Clean, Comfortable and has a Knowledgeable and Friendly Staff. This is my First choice of Hotels when I am working in the San Antonio Market. It is easy to navigate around San Antonio given this hotels location on the Interstate and close to the loop. Another benefit is the way this hotel is situated back off the highway. It minimizes traffic noise when relaxing by the pool or under the awesome shade trees. I Will be back

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    Excellent Experience!!!

    By

    June 01, 2017

    club

    The suite was modern and had everything I look for when staying in a suite. The furniture was clean and the hotel was attractive. I will stay at this hotel again when in the area. The location was convenient to the Market and the Riverwalk.

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    Great service very clean rooms

    By

    June 01, 2017

    platinumelite

    Staff was very welcoming and room was very cleans and beds were always comfy and clean very good hotel to stay at.

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    Super friendly staff and clean room

    By

    June 01, 2017

    club

    My wife and I were very impressed with our stay. The exterior looks nice and clean. The parking lot was well lit. The staff was friendly and made checking in easy. They also were very nice to help take care of a clogged toilet late at night for us. The room was clean and looked brand new.

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    great overnight stay

    By

    May 30, 2017

    club

    Came in late at night, hotel staff were super courteous and helped my very sleepy son and I get to bed

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    Fleas

    By

    May 29, 2017

    Fleas found on check out day. Staff reaction was a blank stare. Never again.

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    Comfortable atmopahere

    By

    May 23, 2017

    club

    Was very pleased with the room, having a recliner was important to my husband who sometimes needs to sleep in a recliner due to medical reasons

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    Great rooms

    By

    May 23, 2017

    The front staff was wonderful, there was a booking error were I checked in a day late for a 1 night stay. The staff was truly amazing. They fixed the mistake, and also were very friendly with my young 5 year old. The rooms were nicer than expected, especially after seeing the outside of the hotel.

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    Horrible

    By

    May 22, 2017

    I do not recommend housekeeping is horrible my dog got fleas I got bitten up

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