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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 312 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    312reviews

    • 5 Stars
      174
    • 4 Stars
      84
    • 3 Stars
      32
    • 2 Stars
      10
    • 1 Stars
      12

    Friendly and helpful staff

    By

    March 24, 2017

    platinumelite

    Forgot my toiletries and staff provided everything I needed.

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    Great staff

    By

    March 22, 2017

    club

    Everyone was super friendly and kind. They offered to help me with future reservations and I found that to be very nice

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    great service and room

    By

    March 20, 2017

    platinumelite

    staff was great. all the members were friendly and helpful. would recommend this hotel to friends.

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    Great place

    By

    March 14, 2017

    club

    I wouldn't mind living there. Comfortable, clean and friendly atmosphere

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    必要十分

    By

    March 11, 2017

    十分に休めました。設備も問題無く。コーヒーも美味しかった。また、宿泊したいです。クリーニングをお願いして、部屋に届かなかったのは、少し驚きました。

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    飛行場への滞在

    By

    March 11, 2017

    サンフランシスコ空港への友人の迎えの為に使いましたが、非常に、快適な滞在でした。シャトルバスのお兄さんも僕の降りる所を気を付けてくれて、大変良かったです

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    Comfortable stay

    By

    March 08, 2017

    club

    Room was clean and good full kitchen. Smelt like smoke some nights. AC unit was loud.

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    Great customer service

    By

    March 07, 2017

    club

    Friendly and very helpful front desk! I had a problem with a missing parcel and front desk has been prompt on addressing the issue for me.

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    Short stay

    By

    March 06, 2017

    Stayed here as I was arriving late at SJC and hotel was close but not right on airport.
    Arrived around 11:30pm but was greeted and checked in efficiently.
    Room and suite was clean and comfortable with desk area and good wifi.
    Close to train track but did not perturb me much as not much nighttime traffic.
    Area was quite and respectable but no nearby restaurant worth eating, but plenty within 10 min drive.
    Plenty of free parking

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    Candlewood Suites

    By

    March 04, 2017

    The staff was awesome and very helpful. The rooms were clean and the bed very comfortable. I stayed in this hotel for 7 months. The only complaint I have is the dryers in the laundry facility need to be replaced. The majority of them don't get very hot, but aside from that I had a great stay!

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    Comfortable bed great customer service

    By

    March 02, 2017

    the beds are comfortable and the pillows pretty good. We tend to like a bit flatter or softer pillow so our neck isn't so high.

    The noise of the Caltrain is the only thing keeping one from getting enough sleep. We love the location for our 2 children are at Santa Clara college and this allows them to walk over and no car is needed

    I also thought I lost something valuable in the room. I was afraid to call and tell them. I felt they would keep the item anyways. I did call and they waited for my son to come over and go into the room together. This shows me a lot of integrity and honesty. It makes me want to stay that much more.

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    Concerned

    By

    February 25, 2017

    club

    The room that we stayed in wouldn't cool off and was extremely hot. There was mold growing in the shower and the tub wouldn't drain. Wouldn't recommend this property

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