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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    87%
    Recommend This Property

    Overall Experience

    4.3

    based on 328 reviews
    87%
    Recommend This Property

    Ratings Breakdown

    328reviews

    • 5 Stars
      189
    • 4 Stars
      82
    • 3 Stars
      22
    • 2 Stars
      21
    • 1 Stars
      14

    Nice place

    By

    June 22, 2017

    platinumelite

    No issues. Nice clean place, very friendly hotel staff.

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    Booked the room I wanted and ended up sleeping on a sofa bed

    By

    June 22, 2017

    I travel for business and have spent a lot of time in IHG properties over the course of a year. This time my cousin and I were going to take a long weekend in Savannah so I booked a room with 2 Queen beds. When we got there they had filled my room and put us in a King room with a sofa bed. They didn't acknowledge my Elite status. I didn't want either of us to have to sleep on the couch. I can do that at home for FREE. So we checked it out. The rooms are old and tired. The carpet in hotels down south is always damp and musty smelly the same as the furniture. The sofa bed had a 4" foam mattress that we had to make. That eliminated the use of the sofa and TV. I asked for a change to the room I had reserved and the best they could do was the day we were leaving. If I didn't have my cousin with me, I would have checked out and went to another hotel chain where I also have elite level status. Disappointed - no actually mad.

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    Great place to stay at a great price!

    By

    June 20, 2017

    platinumelite

    I stay at Candlewood Suites on a regular basis. The rooms are clean. The staff is friendly and welcoming! The beds are comfortable making it easy for me to sleep.

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    short leisure stay

    By

    June 18, 2017

    platinumelite

    Nice facility , convenient for outlet shopping, air force museum and travel to downtown via public transport

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    Clean room, comfortable bed

    By

    June 16, 2017

    club

    My overall experience was very pleasant. However I would like to see a complimentary breakfast in the morning. Most of the other hotels in the area offer this service. Hard to find a good place to eat when you really don't know the area that well.

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    convenient and pet friendly

    By

    June 16, 2017

    club

    Good location and convenient long road trip stop. This review is too long. Recommend making it short and simple.

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    Comfortable bed and great service

    By

    June 15, 2017

    platinumelite

    Very comfortable room. The first room we were given had been smoked in. I brought it to the attention of the front desk staff. She immediately moved us to another room, which was actually an upgrade to a suite. Nice dark room, comfortable bed, great kitchen and perfect temperature.

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    Comfortable bed and nice friendly staff

    By

    June 14, 2017

    club

    We had a wonderful time at this hotel and would recommend it to anyone.

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    excelllent

    By

    June 05, 2017

    platinumelite

    My stay was excellent. Very comfortable and clean room. Staff was excellent.

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    Meh...

    By

    June 01, 2017

    So Candlewood doesn't clean your room unless you stay a week. Weird, but then I had to request extra towels and bedding. (I ate in bed because I didn't realize I'd be sleeping on the same sheets.) I really wanted to ask for a vacuum because I can clean my own room but at $120/night, they should run a vacuum. I usually stay at the Wyndham in this location (its cheaper and nicer.) But I was staying 4 days. (And they allow dogs, when I realized that, I really wanted to clean my room!)

    To be honest, its much cheaper to stay downtown but I was with my daughter and the airport is a lot more suburban plus I was hoping to cook and save money on dining.

    I really don't like the Candlewood brand. They had a table top but no oven. (I was able to borrow a toaster oven.) The staff was very friendly but half of them are chain smokers (they take a ton of smoke breaks.)

    And I didn't get welcome amenity points or the goody bag. (I'm a platinum member so if I don't get my points, I expect my complimentary water!) Some places give you both!

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    Short Stay For Early Departure

    By

    June 01, 2017

    platinumelite

    Staff didn't seem particularly friendly when I checked in, but later was helpful in finding me a taxi to the airport.

    TV had been partially unplugged by the cleaning crew and I spent too much time trying to figure out the problem before calling maintenance

    AC was set to "On" rather than "Auto" and was WAY too cold.

    There are so many motels in the area - i would have expected top-notch service with that much competition

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    Love this place

    By

    May 31, 2017

    club

    We love this place, its close to restaurants, shopping and only a few miles from downtown Savannah. We stay at Candlewood Suites while attending the races at Roebling Rd, its a great place!

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