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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 812 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    812reviews

    • 5 Stars
      517
    • 4 Stars
      188
    • 3 Stars
      43
    • 2 Stars
      33
    • 1 Stars
      31

    Lumpy bed, poor amenities.

    By

    September 19, 2017

    The bed was very lumpy and the mattress was very lightweight, Air conditioning unit was very loud, and it was impossible to keep the room at a regulated temperature. One tiny bottle of "conditioning shampoo," and the towels were so rough they left scratches on my skin. No breakfast was offered, and we were never told about any coffee availability. Honestly, it is hard to believe that Candlewood Suites are part of the IHG brand.

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    MY Stay

    By

    September 18, 2017

    platinumelite

    Very close to the airport and local fun
    Pleasant staff
    very clean
    Polite check in

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    Good hotel but mistakes by staff

    By

    September 18, 2017

    The room and facility of this hotel are nice. However, the cupboard was out of coffee in the morning and I was overcharged for my bill when checking out. This problem was not resolved until days later.

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    Good Hotel, close to the airport

    By

    September 18, 2017

    club

    Big rooms, 5-10 min drive to the Airport.
    Clean and comfortable.

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    Welcoming staff and good kitchen

    By

    September 15, 2017

    platinumelite

    The suites at this hotel are pleasant with a well stocked kitchen, several pots and pans, a toaster, coffee maker, silverware including a sharp knife or two, a full four piece set of dishes, a large fridge, sink, dishwasher, and two burner stove. One nice feature that isn't always present in a hotel kitchenette is a pantry.
    The bathroom was ample in size, amenities in the room were; soap, a single serve packet of make-up remover and a bottle of a Pantene shampoo/conditioner.
    The mattress was very comfortable, it felt new, in fact. The sheets were not the most comfortable I've slept on but acceptable.
    24 hour shuttle to O'Hare is helpful.
    Nicole, from the front desk, was attentive and quick to help fulfill our needs. She really made our stay a better experience.

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    great job!

    By

    September 13, 2017

    always a comfortable place to stay, for business or pleasure! the room is clean, the kichenette is convenient, the parking lot is easy, the staff are friendly, making me feel at home!
    lovely place to be!

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    Comfortable bed and convenient dining choices

    By

    September 12, 2017

    platinumelite

    It's super easy to check in. It's a great place for guests to rest after a long flight. The bed is comfortable and its convenient to get dinning services.

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    Great home away from home

    By

    September 12, 2017

    platinumelite

    The people who work the front desk at Candlewood Suites O'Hare make it a great place to stay. They are so friendly, welcoming, and helpful. They made me feel like a VIP!

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    24時間のフリーシャトルバス

    By

    September 11, 2017

    滞在する前は、郊外のホテルということで、空港やレストランに行くのが不便かなと思っていた。しかし滞在中、フリーシャトルバスが24時間あり、しかも空港だけでなく、近場のレストランなどにも連れて行ってくれたので、非常に快適に過ごせた。しかもバスは、空港でもホテルでも、電話すると5分以内に来てくれたので、何のストレスも感じずに済んだ。市内のホテルも良いが、値段的にもリーズナブルで、交通の不便を感じずに済んだのは有難かった。
    施設はいかにも郊外のホテルらしく、静かで、ビジネス目的だけでなく、家族連れにも良いと思われた。

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    Good bed and friendly staff

    By

    September 11, 2017

    club

    We had never stayed at a Candlewood Suites before so were impressed with what it had to offer. I would stay at one again.

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    Great transit stay

    By

    September 09, 2017

    platinumelite

    Staff were super friendly, bed was so comfy, check in was really quick, free carpark a bonus. Close to the airport and gym looked good (but didn't have time to use). Thank you, had a great transit stay.

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    Location is key

    By

    September 09, 2017

    Had an early flight at the airport and need some close by. This hotel was great just a 5 minute drive from the airport easy on and easy out. Had a bunch of good quick restaurants near by. Clean rooms, comfy bed. My stay was great, will book again if I'm in the area.

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