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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.2

    based on 539 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    539reviews

    • 5 Stars
      322
    • 4 Stars
      108
    • 3 Stars
      50
    • 2 Stars
      28
    • 1 Stars
      31

    Older Facitlity

    By

    December 18, 2019

    platinumelite

    Unfortunaly this is an older location, people are known to report concerns, the important part is how the concern is handled and Dan resolved my concern reported.

    Regards,

    Matthew.

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    Comfortable and great service

    By

    December 14, 2019

    platinumelite

    Convenience and clean great service great location close to all my business meeting location ideal to bypass Detroit traffic.

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    Pet friendly, Not people friendly

    By

    December 14, 2019

    You have to watch your step when entering or exiting as there is often pet feces near the doors. Guest would allow their pets to relieve themselves just outside the doors and would not clean it up. I complained on numerous occasions.

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    Comfortable bed

    By

    December 10, 2019

    platinumelite

    The room was not the cleanest, the floors look like it was swept, bathroom floor had hair on it by the tub, and the lamps were dusty.

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    Guest Review

    By

    December 09, 2019

    Good suit rooms with kitchen facility and rooms are convenient in space.

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    Acknowledgement

    By

    December 06, 2019

    Please make sure that you get what you ask for. If they can't acknowledge that they made a mistake it makes the whole experience worst.

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    Flood during our stay

    By

    November 08, 2019

    We arrived from dinner on a Thursday evening and there was a flood in the hall and inside our room. The water went over the carpet and reached our suitcases. We had to move in a hurry. Unfortunately, we forget some itens in the room that we never found after the incident. Despite our effort in explaining the missing itens, the front desk personal just said to us that they did not find anything.

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    an aged hotel just getting worse

    By

    October 28, 2019

    carpet is dirty, my feet turn black after walking on it for a few steps, the working chair is old and the skin just peel right off and stick on my leg, very bad, bed is ok, kitchen was oily, there is even a big drip of oil on the coffee maker and it is just dirty, the room smells very bad too, never again!

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    Great service

    By

    October 26, 2019

    Staff was friendly. Property was clean and quiet. The gentleman working the front desk when I checked in was helpful.

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    Candlewood Stay

    By

    October 24, 2019

    Overall very clean and relaxing facility. Staff are friendly

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    Overall it’s a good room

    By

    October 08, 2019

    club

    I liked the bed and kitchen in there. I loved how clean and quiet the hotel was also. The bathrooms are very nice with extra towels also.

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    Work traveler

    By

    October 01, 2019

    Hotel is a nice quiet place to stay. The night shift front desk people very helpful and nice. Gentleman who checked me in on the weekend very friendly and nice. Unfortunately the girl who works the front desk was not so kind. I greeted her and said "hello" I just got a blank stare. Tried to explain my situation with her. She was not willing to help at all. Next morning went to front desk and girl from night shift was very kind and professional and helped me with the cleaning of my room. I want to say thank you to the two night staff employees that I encountered and to the gentleman who checked me in. I do recommend this hotel. Girl at front desk during the week needs to be more pleasant and professional.

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